Airport Wheelchair Agent - LAX
Job Posting for Airport Wheelchair Agent - LAX at ERMC
General information
Job Title
Airport Wheelchair Agent - LAX
Date
Tuesday, April 4, 2023
State
California
Base Pay Rate:
$ 18.78
City
Los Angeles
Full/Part Time
Full Time
Shift
A.M. shift, P.M. shift
Requirements and Description
Wheelchair Agent Video Link:
https://www.youtube.com/watch?v=lLqldl7T7JA
Responsibilities
- Assist passengers with a smile and friendly face through arrival and check-in processes, including support for passengers with special needs such as passengers needing wheelchair assistance.
- Handle all aspects of wheelchair support by operating a computerized system, boarding, baggage service, reservations and resolving related complaints and problems.
- Direct passengers through Customs, Immigration, and Quarantine.
- Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
- Operate equipment to include the jetway, computer keyboards, and carrier-specific reservation/ ticketing software.
- Oversee all customer services issues related to wheelchair-bound customers.
- Have the flexibility to work a variety of shifts, including nights, weekends, holidays, and overtime.
- Must be able to lift/carry / push/pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
- Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
- Must be at least 18 years of age.
- Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must complete ramp and SIDA training to obtain airport authority identification security.
Benefits
- Flight Benefits - exclusive travel privileges for yourself and your family
- Competitive pay with daily access to earned wages
- Paid holidays and Paid time off
- Comprehensive Medical, Dental, and Vision Insurance
- 401k with 3% company match contribution when you contribute 9% to your retirement plan after 30 days for full-time employees
- Exclusive Discounts and Additional Wellness programs
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