Office Services Supervisor - Hourly

Office Services Supervisor (1282502)

Job Type: Full-Time, 40 Hour Work Week

Schedule: Monday-Friday 8:00 AM-5:00 PM

Pay starting at: $25/HR

Location: Pioneer Square, no parking available, near public transport

Job Summary:  The Office Services Supervisor is responsible for ensuring that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start time. This is a fast-paced, customer-interactive role that requires an organized and positive individual. This position will be an integral part of our success and supports the site manager in leading the rest of the team onsite.

Responsibilities:

· Ensure that all conference room events are setup accordingly and on-time

· Utilizes and manages reservation system

· Documents equipment failures and schedules service

· Uses Archibus system to receive and resolve work orders

· Communicate effectively with Admins and vendors for event set up

· Microsoft Teams conference room technology troubleshooting and oversight

· Moving equipment and furniture

· Help with on-campus moves, to include keeping moving equipment organized and accounted for

· Assisting the mail room clerks with receiving, sorting, and distributing incoming mail

· Strong customer satisfaction, focus, and interpersonal skills

· Ability to work calmly under pressure

· Must be able to proactively think, plan, organize and execute in a deadline-driven environment

· Availability to work outside standard schedule for preplanned special events with notice (overtime available)

· Work effectively in an ambiguous environment

· Must be willing to effectively lead team when Site Manager is not present

· Supports Site Manager in:

o Ensuring proper staffing levels.

o Coordinating training for employees.

o Communicating and ensuring all employees are aware of any/all site objectives and plans.

o Maintaining all safety requirements for staff members.

o Coach and develop staff.

o Measuring customer satisfaction and implementing action plans for areas below standard.

Qualifications and Skills:

· High school diploma or equivalent (GED)

· Knowledge on how to use Outlook and other Microsoft Office software effectively

· Experience with Microsoft Teams required

· Excellent communication skills

· Willingness to embrace continuous training and educational programs

· Self-starter and ability to work independently

· Attention to detail with strong organizational skills

· Ability to remain on your feet for many hours

· Ability to stoop, climb, and lift a minimum of 50 lbs

· Ability to effectively work both individually and in a team environment

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 per week

Schedule:

• Day shift
• No weekends

Experience:

• Hospitality: 1 year (Preferred)
• Microsoft Office: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Work Location: In person