What are the responsibilities and job description for the Administrative Services Manager position at ESFM?
Position Title: [[Administrative Services Manager]]
Pay Grade: [[G13]]
Reports To:
Salary:
ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFM’s clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.
ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.
In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in MyOpportunity to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email then you can check the status under Careers in MyOpportunity by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. Click here to view the step-by-step instructions to refer a friend to this position.
Job Summary
Seeking an Administrative Services Manager. This individual will provide administrative support to the team in a number of areas including HR, Payroll, Recruiting, and Project Management.
Key Responsibilities:
- This role is responsible for daily office operations, including but not limited to, catering,
- handling customer or client requests, maintaining office supply inventory, ensuring safety and security
- of the office, across two offices.
- The Location Support Ambassador will be responsible for responding to and delivering all aspects of
- workplace operations through a hospitality lens; offering continuous attentive service and creating an
- exceptional guest experience within a global, industry-leading corporation. You will be a collaborative
- partner, and self-starter who is comfortable being the only workplace representative for our two locations.
Essential Duties and Responsibilities
- Oversees daily office operations including office opening and closing, the overall appearance of the
- facilities, setting for events, office supplies, and products are stocked, and technology is fully
- operating and functional.
- Management of catering for all office events.
- Handling all incoming and outgoing mail items.
- Support functions such as life safety and badge access requirements.
- Liaison between the building management and Workplace Lead to ensure all building mechanics
- in the office are operational.
- Monitor event and in-office activities to ensure the satisfaction of guests and the resolution of any
- problems that arise.
Qualifications:
- Must be committed to providing outstanding customer service and demonstrate strong
- interpersonal skills.
- Requirement: 2 years of customer service or office administration experience preferred, but willing to
- train.
- Must be efficient with MS Office Suite.
- Exceptional oral and written communication skills.
- Excellent organizational skills, ability to prioritize, and comfortable working independently.
- Proficient computer skills including Word and Excel, ability to operate general office
- equipment.
Apply to ESFM Services today!
ESFM is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Eurest services maintains a drug-free workplace.
