What are the responsibilities and job description for the Technical Consultant position at ESRI, Inc.?
Overview:
Technical Consultants in Esri’s Professional Services Division play a crucial role in the innovation and implementation of our ArcGIS enterprise technology.
As a Technical Consultant – Strategic Advising, you will have the opportunity to provide vision and leadership while promoting the use of Esri technology to enable customer success. You will impact the development and growth of our technology into new domains by working closely with industry experts throughout the company.
Responsibilities:Technical Consultants at Esri have the opportunity to impact our customers in a variety of industries, including Utilities, Natural Resources, Public Safety, Health, and State/Local Government.
- Be a thought leader. Help foster a sense of community among industry leaders. Advise customers regarding innovative solutions using Esri technology and content to help them make better decisions. Recommend relevant strategies, architectures, and solutions and work with customers to prepare implementation and migration strategies.
- Understand our customers and know their business. Be familiar with the mission and operations of our customers including knowledge of common goals and initiatives, procurement cycles, and business processes. Advise customers regarding innovative solutions using Esri technology and content to help them make better decisions.
- Enable our customers to be successful. Work closely with customers to identify, design, and certify key GIS workflows for the ArcGIS platform. Provide configuration guidance and best practices to customers and understand how Esri’s technology enables the customer’s stated vision. Collaborate with customer IT organizations to align their technical objectives and business goals with Esri’s technology.
- Develop and grow business. Collaborate with Esri’s practice managers and marketing and sales teams to support business development for technology and implementation patterns with new and existing customers. Identify the value of location within customer workflows and drive substantial return on their investment in Esri's enterprise technology and services by creating outstanding proposals and winning work with strategic customers. Present complex GIS technical demonstrations to various levels of technical and non-technical staff in a diverse range of customer organizations.
- 5 years of experience designing, implementing, and/or administrating enterprise GIS solutions/systems that leverage the ArcGIS platform (desktop, server, and online)
- Ability to clearly communicate technical ideas, whether to other technical peers or non-technical project managers or customers
- Demonstrable ability to evaluate and translate a customer’s business goals, objectives, and strategies into technical plans and solutions
- Self-motivated, a proactive problem solver, team-oriented, and creative
- Exceptional interpersonal, written/verbal communication, multi-tasking, and presentation skills
- Entrepreneurial attitude and willingness to learn-you must thrive in a dynamic cross-functional team environment
- Bachelor’s in geography, computer science, business administration, GIS, or a related field, depending on position level (master's preferred)
- Knowledge of and experience with software engineering and/or robust application development principles and practices
- Experience with ArcGIS, location-based services, geo-enabled apps, spatial analytics, or similar geospatial technology
- Experience with current technology implementation patterns including service-oriented and cloud computing architecture
- Connections with industry influencers and thought leaders
Our passion for improving quality of life through geography is at the heart of everything we do. Esri’s geographic information system (GIS) technology inspires and enables governments, universities, and businesses worldwide to save money, lives, and our environment through a deeper understanding of the changing world around them.
Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you need a reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
Carefully managed growth and zero debt give Esri stability that is uncommon in today's volatile business world. Privately held, we offer exceptional benefits, competitive salaries, 401(k) and profit-sharing programs, opportunities for personal and professional growth, and much more.
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you need a reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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