Support specialist

Substitute Support Specialist

Do you want to be a part of something BIG? Do you have a passion for education? Do you want to impact the lives of students?

As leaders in the education staffing space since 2000, ESS specializes in placing qualified staff in daily, long-term, and permanent K-12 school district positions including substitute teachers, paraprofessionals, and other school support staff.

Over the last 22 years, we have innovated education staffing to provide dynamic solutions to school districts and professional opportunities to passionate educators.

Our team serves over 5 million students with a pool of 85,000 substitute and permanent employees throughout 34 states. Internally, the ESS team is comprised of 650 individuals with a passion for education working together to ensure our 900 partner districts experience valuable education every day.

At ESS our motto is, "Every day counts!" We take opportunities every day to grow and better our company as well as our employees.

OVERVIEW : We are a leading provider of full-service staffing and management programs for the K-12 educational market. We are currently seeking a Substitute Support Specialist to service our teams located in Saint George, Utah! .

The successful candidate will be responsible for providing exceptional service to our client school districts and helping fulfill substitute teacher assignments.

SCHEDULE :

• Working Hours : Monday-Friday 7am-3pm
• Work Location : In-office
• FLSA Status : Non-Exempt
• Potential pay increase after 90 days

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Act as a liaison between school district administration and ESS staff, providing excellent customer service and collaboration within our organization and responding promptly and courteously to e-mails, phone calls, and other in-person inquiries.
• Direct and control the fulfillment of substitute teacher and paraprofessional assignments.
• Update and manipulate data and reports.
• Identify, evaluate, and propose solutions to program areas that need special attention
• Other duties as assigned or as become evident.

QUALIFICATIONS & EXPERIENCE :

• Strong oral and written communication, interpersonal and teamwork skills, and the ability to work independently when needed.
• Ability to work in a fast-paced environment.
• Detail-oriented.
• Ability to deal with problems involving several concrete variables in standardized situations.

ESS ADVANTAGES :

• Health insurance
• 401(k)
• Paid holidays
• Sick time
• Opportunities for growth

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and / or move up to 25 pounds.
• While performing the duties of this job, the employee regularly stands, walks, sits, uses hands to finger, handle, or feel, reaches with hands and arms, talk or hear.

VISION REQUIREMENTS - Close vision (clear vision at 20 inches or less) to work on the computer.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

This position works in an environment with moderate noise level. (Examples : business office with computers and printers, light traffic.)

Note : Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons, with or without notice.

The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Last updated : 2024-03-26