AM Banquet Server - The Essex Resort & Spa

Come be a part of something bigger! Benchmark Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn’t love to get away) Paid Time Off Employee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details The AM Banquet Server will set up and prepare banquet room for banquet functions. The Server will also serve and bus tables as well as clear and tear down banquet rooms at the end of the function. What you will have an opportunity to do: Responsibilities: Adhere to all uniform standards and maintain a professional appearance at all times. Assist with set-up of tables, linens, chairs, etc. for full service of banquet events. Maintain all banquet equipment, china glassware, etc. in good working order with minimum breakage. Provide excellent food and beverage service for banquet events while following proper service sequence and rules. Maintain knowledge of policies and procedures. Maintain sense of urgency when on the service floor. Maintain back of the house, front of the house and side work duties for overall productivity of banquet events. Seek council from management when service questions arrive. Complete all other assigned duties when necessary as assigned by your superiors. Maintain clear and open communication between all staff members for overall event success. Follow Proper Health and Safety practices at all times. Welcome and be hospitable toward all guests. Deliver food from kitchen or service area to guests in a timely manner while following proper service sequence and timing. Perform sidework at the start, end, and during each shift as required. Monitor and observe guests dining experience. Ensure guests are satisfied with the food, drinks and service. Respond promptly and courteously to any requests. Be willing and ready to assist fellow servers as situations arise. Constantly maintain tables for cleanliness as function progresses. Clear and reset tables according to standards. Thank guests for their visit and invite them to return. Maintain a professional image at all times and adhere to the uniform policy at all times. Provide a lasting positive impression by thanking all guests and inviting them to return. Do not clock out without managers approval so we may ensure our catering rooms are completely cleaned and organized. What are we looking for? Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.