Client Care Representative

Charleston Veterinary Referral Center has exciting and rewarding career opportunities in our Client Care Department! We have an immediate opening for a Client Service representative. If you love working in a fast paced environment and want to increase your knowledge and skills, we would like to meet you. We are serious about providing the best medicine and client experience!

CVRC is a 24 hour emergency referral center located in beautiful Charleston, SC. We are the ONLY VECCS Level 1 Certified Facility in South Carolina and 1 of 2 in the southeast region of the United States!

Here’s what success looks like at CVRC:

• Skilled and motivated representative that can give our clients an amazing experience while being able to multi task in a very busy environment.
• Someone who is detail oriented and has excellent communication and time management skills.
• Ability to keep a positive attitude in the face of a fast paced workplace.
• This job would be great for someone who thrives in a busy office, truly enjoys helping others and has an appreciation for animal medicine.
• Being a team player is a must!

The skills needed to be part of our team:

• Schedule any patients needing to be seen by department
• Ensure medical records are obtained from any other veterinarians prior to visit
• Confirm appointments (and relevant instructions for drop off)
• Ensure medical records and x-rays have been received ahead of scheduled appointments
• Ensure treatment plans (estimates) and related paperwork items ready for patient arrival/next day
• Form trusting relationships with pet owners
• Organization
• Strong communication skills with team members
• Ideal candidate will have at least 1 year of veterinary or medical/reception experience

About CVRC:

• We have a 16,000 square foot state of the art facility
• Equipment includes:
• Full in house lab
• CT
• MRI
• Fluoroscopy
• Minimally invasive surgical suites
• Ultrasound
• Electrochemotherapy
• Cath lab
• In house blood bank
• Intensive care unit
• CVRC has specialists in the following disciplines:
• Internal Medicine
• Surgery
• Neurology/Neurosurgery
• Cardiology
• Oncology
• Physical Rehabilitation
• Critical Care
• We believe through collaboration, compassion, and integrity our team is able to provide the highest quality of medicine for each and every patient that walks through our doors.

Compensation ranges from $18-20/ hour, depending on previous experience and skill set of the applicant. Multiple shifts available. Shifts are typically 10 hour shifts, 4 days a week. Schedules include 1 weekend day and some holidays. Must have customer service experience and references from previous employers.

It’s a calling and we are on a mission to save lives! Join our team and apply now!