Client Care Specialist
Job Posting for Client Care Specialist at Ethos Veterinary Health
Peak Veterinary Referral Center, located in Williston, VT, is looking for a Client Care Specialist to join our team. The Client Care team helps to support the specialty and urgent care departments of our hospital.
**Sign on Bonus!! $2,000**
The ideal candidate will deliver a professional first impression along with exceptional communication and customer service skills while performing day-to-day tasks. He/she will also have the ability to multitask in a fast paced environment.
Some of these tasks include but are not limited to:
- Educating our clients and referring veterinarians about the services offered by Peak.
- Provide clients with compassionate support throughout interactions over the phone and in person.
- Assist clients with general information and to schedule appointments for a multi specialist hospital.
- Complete reminder and follow up communications to clients, including by phone and email.
- Obtain referral information from veterinarians for upcoming appointments.
- Accurately update and maintain client/pet records and files.
Qualifications and Skills:
- Qualified candidates should possess excellent interpersonal skills and be motivated to provide outstanding service to patients, clients, and our referring veterinarian community.
- We are looking for a problem solver who can be flexible in situations when protocols may not apply and when handling unanticipated tasks.
- The right candidate will be able to develop and maintain positive working relationships and thrive in a team environment while still working on individual tasks.
- If you are flexible and a personable individual looking for a great opportunity, please submit your letter of interest and resume.
We are looking for people who are flexible in their schedule wanting to work 4 or 5 days at 40 hours per week. We schedule people so that the work schedule is fair among all Client Care Specialists. The hours that Client Care covers are 7:30am to 7pm, weekdays and weekends.
** Sign on Bonus!! $2000**
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