Client Services Representative
Job Posting for Client Services Representative at Ethos Veterinary Health
Job Description
We are looking for motivated individuals with a passion for excellent patient care and outstanding client communication. Responsibilities for this position include answering phones calls and maintaining multiple lines in a timely fashion, scheduling appointments, invoicing and collecting payments. The ability to efficiently multi-task is required. As the first point of contact of each phone call and each office visit, those in the position must maintain a professional attitude and compassionate demeanor to help ensure each client experience is exceptional.
Prior customer service experience is required. Veterinary experience is required. Salary is commensurate with experience. Benefits are offered.
Job Type: Full-time
Benefit Conditions:
- Waiting period may apply
Communication method(s) used:
- Phone
- In person
Work Remotely
- No
Job Type: Full-time
Salary: $12.00 - $16.50 per hour
Schedule:
- 8 hour shift
COVID-19 considerations:
To keep our staff safe, you would be required to wear a mask when entering our building for an interview.
Experience:
- customer service: 2 years (Required)
- Veterinary: 1 year (Required)
Education:
- High school or equivalent (Preferred)
Work Location: One location
NVA, a community of approximately 1,400 premier locations consisting primarily of general practice veterinary hospitals in addition to equine hospitals and pet resorts, and Ethos Veterinary Health, which consists of 145 world-class specialty and emergency hospitals, are rooted in a culture of compassion and innovation.
NVA and Ethos Veterinary Health’s innovative, collaborative approach underpins a shared commitment to delivering exceptional veterinary care. For more information, visit www.nva.com.
NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
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