Customer Service Representative
Job Posting for Customer Service Representative at Ethos Veterinary Health
The Perfect Position for You!
Do you have a passion for people and animals? WVRC in Racine, WI is hiring a dedicated and compassionate Customer Service Representative to join our outstanding team on 2nd Shift!
Why you want to work at WVRC Racine/Kenosha:
We have a fantastic work environment. We strive to keep a 'family feel', positive culture, and fun atmosphere. In January we will be moving to a newly built, state of the art facility. There is opportunity for growth and potential for cross training. We practice Gold Standard care for our patients.
Job Requirements:
The Client Service Representative provides the first impression of the hospital to clients and patients. The Client Service Representative must be friendly, professional and courteous, and capable of handling many tasks at once with frequent interruptions. Client service representatives handle all incoming phone calls, completing the check-in and discharge process. Previous experience in the veterinary field is preferred.
Full time employees are eligible for our comprehensive benefit package including Medical, Dental, Flexible Spending, 401k, paid time off and more!
Essential Functions:
- Prior experience in working with the public, computer, data entry and multi-line phone skills are required.
- The ideal candidate will possess a passion for customer care and a love for animals.
- Continually provide high levels of customer service to our clients and referring veterinarians.
- Communicate well; including ensuring the client is greeted warmly.
- Recognize the importance of appearance in both professional dress and the hospital’s cleanliness.
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.
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