What are the responsibilities and job description for the Wait Staff/Servers: position at Etouffee?
Responsibilities:
Greet and make all guests feel welcome at the restaurant
Taking orders from customers
Serve food and beverages to guests
Explain to guests about menu items and menu specials
Respond to guest inquiries and requests in a timely fashion
Clean and prepare the dining areas
Answering questions about menu items, food sensitivities and food substitutions
Check identification to verify legal age requirements for all customers
Serving nonalcoholic beverages and delivering food and alcoholic beverages to customers
Communicating with customers to ensure satisfaction and resolve any complaints
Processing customer payments
Removing dirty dishes from tables to avoid clutter while customers are eating
Cleaning tables after customers have finished their meals
Requirements:
Previous experience in customer service, food service, or other related fields
Excellent written and verbal communication skills
Ability to thrive in a fast-paced environment
Effective communication and active listening skills for conversing with guests
Knowledge of federal, state and local laws dealing with the consumption of alcohol
Ability to evaluate customer satisfaction and responsiveness
Oriented toward serving others and helping customers
Accountability in processing customer payments
Physical stamina to stand for long periods of time
Strong time management and organizational skills
Job Type: Full-time
Pay: $3.00 - $5.00 per hour
Physical Setting:
- Casual dining restaurant
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Experience:
- Restaurant experience: 1 year (Preferred)
Work Location: One location