Electronic Health Records Analyst

ETSU Physicians is looking for an EHR Analyst to join our growing team! ETSU Physicians is a multi-specialty practice group located in Northeast Tennessee, and is affiliated with ETSUHealth, Quillen College of Medicine, East Tennessee State University. ETSU Physicians offers a competitive compensation package with salary based on education and experience. Our comprehensive benefits package includes: health, dental, vision, disability and life insurance. 18 days paid personal time off, 10.5 paid holidays annually, and, a paid retirement plan with an employer matching program.

SUMMARY: Under the supervision of the Senior Director of Information Systems and Quality, the EHR Analyst is responsible for support of the Electronic Health Record software across the departments of the entire organization. Incumbent interacts with all levels of practice personnel, in particular with users in assigned client department(s), and with vendors.

• ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned)
• Assigns and responds to help desk requests related to EHR software.
• Acts as a contact for application system issues.
• Acts as a technical liaison between EHR software users and vendors.
• Analyzes and documents problem(s) with EHR software, recommends solution(s), initiates corrective action(s), follows up on problem resolution, and informs clients of status.
• Provides some technical support to client users.
• Remains knowledgeable of operations and the computer systems within the practice to provide comprehensive support.
• May be responsible for assigned technical aspects during conversions, file expansions, interfaces, and upgrades.

EDUCATION AND/OR EXPERIENCE: Bachelor’s degree preferred, preferably in Healthcare-related field or Computer Science, plus two–four years’ experience in related field. Experience in health information systems environment preferred. Knowledge and experience with electronic health record systems preferred. Experience with project management and system implementation preferred. Candidates with clinical nursing experience are encouraged to apply.

OTHER SKILLS AND ABILITIES: Ability to establish and maintain an effective working relationship with faculty members, students, residents, staff, patients and other third parties. Ability to concentrate under high demands and listen effectively. Ability to organize tasks, work as a team member and/or independently using good judgement with a variety of professional disciplines. Must convey a professional and positive image and attitude. Demonstrates professional conduct working with employees from diverse backgrounds and educational levels.

APPLY ONLINE AT: etsuhealth.org/employment

EE/AA/M/F/Disability Vet ETSU Physicians participates in E-verify

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Health Information Systems: 4 years (Preferred)
• Nursing: 1 year (Preferred)

Work Location: In person

Salary : $38,100 - $48,200