Collection Specialist - Eurofins Environment Testing Northwest - Tacoma/Seattle

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2021, Eurofins generated total revenues of EUR 6.72 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job Description

Eurofins Environment Testing Northwest, LLC. is searching for a Collection Specialist.

The Collection Specialist is responsible for managing and collecting all outstanding client accounts for multiple business unit located throughout the Pacific Northwest.  Position is full-time, Monday-Friday, 8 a.m.-5 p.m., with overtime as needed.  Work can be performed remotely.

Collection Specialist responsibilities include, but are not limited to, the following:

Monitor and maintain accounts within assigned portfolio as directed by the business unit and following Eurofins collections policies.

Contacts clients via verbal and written communication for payment of past due invoices.

Researches and resolves conflicts that result in the client delaying payment.

Communicates account issues and compiles information for use by business units in making critical client account decisions.

Interacts with business units including Business Unit Manager, Business Controller, Account Executives and Project Managers to resolve client issues.

Maintains current and accurate account notes in collection software.

Works daily follow up queue in collection software.

Notifies the business units of negative payment patterns.

Facilitates and/or attends weekly conference calls specific to collection activity on client  accounts.

Assists business units with addition responsibilities related to client service, including the following:

• Completes (new and existing) client required forms and maintains updates through online systems.
• Generates insurance certificates as needed.
• Maintains annual updates on H&S systems (such as Avetta) for clients.
• Performs backup duties for AP work, including investigative analysis on AP reports.
• Provide coding for intercompany work and support with subcontract POs for Project Mangers

Qualifications

The ideal candidate would possess:

• Strong computers and accounting software knowledge (J. D. Edwards, Oracle, GetPaid, Microsoft Office) 
• Basic mathematical principles
• Collections policies, procedures and best practices
• Strong scientific, and organizational skills
• Excellent communication (oral and written) and attention to detail
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies

Basic Minimum Qualifications:

• AS/AA in Accounting or related field from an accredited school
• Minimum 5 years collections experience
• Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work.  We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays and vacation, personal days, and dental and vision options

Eurofins Environment Testing Businesses in US are routinely engaged in Federal Contracts. Federal Government vaccination mandates may apply to staff working in these businesses. Successful applicants may be required to confirm vaccination status or demonstrate eligibility for medical or religious exemptions prior to commencing employment.

EVOLUTION:
In a fast growing group, successful leaders are frequently being offered increased areas of responsibility (subject to geographic mobility).

Eurofins offers international opportunities to strong performers.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
 
Eurofins Environment Testing Businesses in the US are routinely engaged in Federal Contracts. Federal Government vaccination mandates may apply to staff working in these businesses. Successful applicants may be required to confirm vaccination status or demonstrate eligibility for medical or religious exemptions prior to commencing employment.  In addition, certain positions require travel for which vaccination is required in accordance with Eurofins policy.