World Outreach Director of Operations

The EPC is the national office of the Evangelical Presbyterian Church, an affiliation of over 600 churches. Applicants must go to www.epc.org/orlandojobs for complete information and to apply.

Summary: The World Outreach Director of Operations is a full-time, exempt position and is a member of the WO Office team reporting directly to the Executive Director and serving on the World Outreach (WO) Leadership Team. The recently developed position of Director of Operations will assume responsibility for overseeing and optimizing the operational functions of our organization on a global scale. This individual will serve strategically, playing a pivotal role in designing and effectively managing resources supporting the mission and vision of EPC World Outreach, one of the four gospel priorities of the Evangelical Presbyterian Church.

Mission and Vision of the Evangelical Presbyterian Church

Mission: The EPC exists to carry out the Great Commission of Jesus as a denomination of Presbyterian, Reformed, Evangelical, and Missional congregations.

Vision: To the glory of God, the EPC family aspires to embody and proclaim Jesus’ love as a global movement of congregations engaged together in God’s mission through transformation, multiplication, and effective biblical leadership.

Report to: Executive Director of World Outreach

Responsibilities and Functions:

• Spiritual Leadership
• Praying for the EPC, World Outreach, Partner Organizations, and the Global Church
• Modeling a life of faith, servant leadership and healthy spiritual rhythms
• Providing relational connection for staff through email, phone, and in person as directed by the Executive Director
• Building spiritual unity and collaboration among the EPC, WO, and partners

Strategic Planning and Implementation:

• Collaborating with the Executive Director and WO leadership team to develop and execute strategic plans that align with WO & the EPC
• Driving continuous improvement initiatives to enhance operational efficiency and effectiveness
• Developing and implementing performance metrics to track progress and ensure goals are met
• Reviewing and reporting the performance of the strategic plan regularly

Staffing Management

• Assisting in leadership and direction for WO staff
• Fostering a vibrant culture of meaningful work, healthy accountability, effective collaboration, and continuous improvement
• Conducting performance evaluations, giving feedback, and supporting professional development initiatives for team members
• Assists with strategy for staffing WO, including mobilization, recruitment, selection, training, deployment, and management of all staff

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• Operational Leadership:
• Providing logistical leadership for the WO Leadership Team, World Outreach Committee, and Personnel Committee
• Overseeing the day-to-day operations of the organization, ensuring seamless coordination and communication across all areas
• Establishing and enforcing policies, procedures, and standards to maintain compliance and accountability
• Manages WO communications internally and externally, including annual reports, monthly eNews, printed materials, etc.
• Managing coop agency relational logistics, including MOU creation, individual MOUs with workers, secondment paperwork, approving new coop agencies
• Serving as the liaison between operations and other functional areas, fostering communication and collaboration across the organization

Financial Management:

• Leading staff to develop strategic annual budgets and collaborate with the finance department to implement the organization's budget
• Monitoring financial performance and identifying opportunities for cost savings and revenue generation
• Reporting on financial performance as needed by leadership

Risk Management and Compliance:

• Identifying and assessing operational risks and developing strategies to mitigate them
• Ensuring compliance with the WO Manual, relevant regulations, laws, and organizational policies
• Overseeing staff insurance in cooperation with HR and WO finance
• Serving as a point of contact in global emergency circumstances

Technology and Infrastructure:

• Overseeing the implementation and maintenance of technology systems and infrastructure to support operational needs
• Staying ahead of emerging technologies and trends to drive innovation and efficiency
• Leading WO in the use of software including Salesforce, Submittable, Microsoft Products, Asana, My Annual Report, and Covenant Eyes

Stakeholder Engagement:

• Building and maintaining positive relationships with internal and external stakeholders, including global workers, donors, partners, vendors, and regulatory agencies
• Representing the organization at meetings, conferences, and other events as needed
• Leading the team to plan WO events, including GA, Family Gathering including theme, budget, and outside speakers, will be approved by the Executive Director.
• Reporting to the Executive Director and the WO Committee on progress toward goals and financial health of the organization
• Serving as primary contact for EPC Service Provider Agreement and managing WO Information System requirements of the organization in coordination with the EPC Service Provider Agreement.

Minimum Qualifications:

● Must have a deep, abiding relationship with Jesus Christ, a demonstrated spiritual maturity and a commitment to a faithful Christian lifestyle.

● Must have a Bachelor's degree

● Must be at least 18 years of age

● Must pass a criminal background check

● Must be willing and able to travel as needed, both domestically and internationally

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Are you available to work onsite in Orlando, FL Mon-Fri 9-5?

Ability to Relocate:

• Orlando, FL 32822: Relocate before starting work (Required)

Work Location: In person