Salary Job Openings

Call Center Representative

Event Sense Group
Kansas City, MO Full Time
POSTED ON 4/15/2024
Job Description:


When clients partner with Event Sense to improve their brand perceptions, we commit to their strategy like their brand is our own. We approach our work with the client’s best interest in mind. We don’t claim that our work can change the world, but it can change minds and turn heads. Our aim is to build audiences and transform brands.

Your mission will be to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.

Salary: $825- $1250 per week

Responsibilities:

  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns

  • Call clients and customers to inform them about the company's new products, services and policies

  • Guide callers through troubleshooting, navigating the company site or using the products or services

  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items

  • Help to train new employees and inform them about the company's customer management policies


Required Experience:


  • Experience in dealing with the public.

  • Excellent communication skills, including verbal with proper grammar.

  • Ability to work with others in a close manner.

  • Good computer skills.

  • Good multi-tasking skills.

  • Able to react effectively and calmly in emergencies.

  • High school degree


From: Event Sense Group

Benefits:

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Salary.com Estimation for Call Center Representative in Kansas City, MO
$39,036 to $51,558
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