Family Partner

Excellent Benefit Package to Include:

• Employer Paid Health, Dental, Life and Long Term Disability Insurance
• Local Government Retirement System
• NC 401K with 4% employer match
• 12 Paid holidays per year
• Monthly vacation and sick leave earnings

Position:                     Family Partner –

Category:                    Non-Exempt    

Location:                    Lumberton

Salary Range:             $30,613 – 39,231    

Closing Date:               Until Filled

Position Number:        17-40-167

Position Description:    This position will be working in partnership with the System of Care (SOC) Coordinator for comprehensive SOC planning, implementation, coordination, and training related to required core functions within the Region in which it operates.  In using the SOC approach the Family Partner will use specific strategies and protocols as described in the agencies SOC Policy for members ages three (3) up to age eighteen (18) with a mental health disorder and/or SUD who are receiving mental health or substance use services, including special populations such as youth with a dual I/DD an mental health disorder at risk of out-of-home placement or unable to return from out-of-home placement; youth and young adults transition from child service systems into adult service systems; and youth involved in child welfare and/or the juvenile justice system.  

Responsibilities:

•    Ensuring the following SOC’s core elements in service delivery;

o    Family -Driven, youth guided services;

o    Interagency collaboration;

o    Service coordination through a single facilitator;

o    Individualized, strength-based, trauma-informed/resilience development approach;

o    Culturally and Linguistically Competent care;

o    Evidence-based or informed services provided in a home or community setting; and 

o    Family and youth involvement in regional and state policy development, implementation, and evaluation. 

•    Serve as staff to each city or county local community collaborative in the Region.

o    Shall recruit and maintain membership that includes family members and youth who are  

or have received public BH services, child-serving agencies and a variety of community partners. 

•    Work with Community Collaboratives to: 

o    Influence the development of a broad and appropriate service array to meet the range of BH needs of children being serviced under the SOC framework. 

o    Develop the capacity of the community collaborative to gather and use data for SOC decision making. 

o    Support BH workforce development through systems partners jointly developing training plans and sharing resources to implement those plans. 

o    Develop and implement a strategic communication plan that promotes access to and utilization of BH services, deepens local leadership’s understanding of the SOC framework, and builds public support for local SOC. 

•    Foster participation and involvement of youth and families at all levels of the SOC, include youth and family representation at each local collaborative, work with care managers to ensure that youth and families are leading their person-centered planning processes, and provide and support leadership opportunities for youth and families. 

•    Work with all provider agencies to ensure the fidelity of these agencies and their staff in the implementation of SOC principles and processes, and provide or facilitate regular consultation, technical assistance, and training to provider agencies in SOC implementation fidelity. 

•    Work with community agencies in identifying and responding to community needs, network adequacy and service accessibility needs; participate in interagency efforts in support of the BH system; and provide information and training to partner agencies to explain changes in the mental health system, as well as promote best practices in mental health and substance abuse disorder treatment and recovery services. 

•    Regularly identify and respond to consultation, technical assistance and training needs of the Community Collaboratives, provider agencies, families and BH I/DD Tailored Plan staff, and either directly provide such SOC consultation, technical assistance, and training or facilitate the provision of such activities. 

•    Take an active role in promoting BH I/DD Tailored Plan and community-wide quality management processes in promoting services access, timeliness, appropriateness, quality, and effectiveness of care with youth and families, and advocating for the concerns of families, providers, and community partners in the regular evaluation and improvement of the effectiveness of the implementation of SOC in local communities. 

•    Complete and submit BH I/DD Tailored Plan SOC reports to the Department. These reports shall be submitted to the Department in accordance with the Department’s requirements. 

•    Regularly participate in conference calls, webinars, meetings, trainings, conferences, and site visits to support a high level of statewide coordination, networking, monitoring, and evaluation for and with SOC Coordinators and staff. 

Required Training and Education:

High school diploma or GED and a minimum of two years of experience working with children/adolescents/transition age youth. Experience in navigating any of the child and family-serving systems and teaching family members who are involved with the child and family serving systems. Must have lived experience as a primary caregiver for a child who has/had mental health or substance abuse challenges. National Certification in Family Peer Support or willing to actively work on completing certification and is on track to complete Family Peer Support certification within one year of hire date.