Underwriting Services Manager

Title: Underwriting Services Manager Company: Job Category: Operations, Underwriting Job Description: Job Description It’s an exciting time for Everest Group, Ltd. (“Everest”)! As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets. Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the Bermuda, Canada, Europe, Singapore, US, and other territories. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. But the most critical asset in this organization is our people. At Everest, we are committed to the development of our people. We offer dynamic training & professional development to our employees. You will benefit from career development and learning opportunities that will let you set career goals and fulfill them, including: • Generous tuition/continuing education reimbursement • Mentoring opportunities • Flexible work arrangements • Talent development initiatives • Networking groups Everest is a growth company with $14 Billion of Gross Written Premium offering Property, Casualty and specialty products among others, through its various operating subsidiaries located in key markets around the world. Everest has been a global leader in reinsurance with a broad footprint, deep client relationships, underwriting excellence, responsive service and customized solutions. Our insurance arm draws upon impressive global resources and financial strength to tailor each policy to meet the individual needs of our customers. Our financial strength is evident in Financial Agency Ratings of: A A. M. Best, A S&P Global and A1 Moody’s Investor Service. We are a market leader for our broad diversified income streams, strong underlying underwriting performance with reduced volatility and strong cash flow. We take pride in being known in the industry as nimble, entrepreneurial and responsive. Job Description The UW Services team of Everest Insurance, a member of the Everest Re Group, Ltd. is looking for a Underwriting Services Manager to join our team in either the Warren, Hartford, Houston, Chicago or Orange Offices. This leadership role will be responsible for Risk Management National Accounts UW Support team that provides support to the Risk Management National Accounts Underwriting segment across multiple US locations. The priorities of the role are to drive process improvements, with emphasis on identification of processes and delivery on opportunities to leverage offshore team and ensure readiness for Workflow tool delivery with a hire date in: April and May Responsibilities include but not limited to: Lead a team of a Underwriting Assistants that support the Risk Management National Accounts portfolio, both internally and externally to upload Everest Insurance service standards and client experience. Drive team performance: coach employees, support their development and effectively manage under performance. Create and promote a collaborative and transparent team culture, that includes responsibility to recruit talent and successfully onboard new team members. Drive a feedback culture by holding regular 1on1s with team members, providing both positive and constructive feedback on performance in order to identify growth opportunities. Manage and drive day-to-day operation that supports the Policy life cycle, including but not limited to: Submission & Clearance, Policy Issuance and Endorsements. Oversee BPO relationship for the portfolio, including to ensure they meet all operational SLAs and address any issues that may arise timely and effectively. Model Process Improvement Mindset by proactively identifying opportunities for change, enabling a culture for new ideas and failing fast, while ensuring sufficient project management and oversight to measure deliverables and progress. Support and contribute to strategic projects and initiatives by contributing SME knowledge, offering Project Management support and bringing in other team members, where relevant, to contribute based on their know-how and growth goals. Ensure training materials and process workflow guides are developed and maintained to uphold and deliver the quality-of-service Everest promises. Cultivate and maintain stakeholder relationships across Operations, to ensure open and transparent communication across the division and proactive problem solving when challenges arise. Qualifications, Education & Experience: Minimum 2 years in a people leader role. Minimum 5 years (re)insurance experience, directly supporting the Policy Life Cycle with demonstrated understanding of the end-to-end value chain highly preferred High proficiency in Microsoft software (Excel (PIVOT Tables), Word, PowerPoint). Project Management experience preferred. Prior experience in Financial Institutions, Private Company, Executive Solutions, Private Equity of business is a plus. University degree or equivalent business experience required. In lieu of professional experience, we welcome equivalent military experience, and encourage all to learn more about diversity, equity & inclusion at Everest: https://www.everestglobal.com/us-en/career-opportunities/working-at-everest/dei Knowledge, Skills & Competencies: Effective communication skills and leadership: encourage, empower, develop, and lead a team while providing constructive feedback. A collaborative and team-based approach to business, valuing an inclusive approach. Excellent organizer, flexible and able to work optimally under tight timeframe. Excellent sense of ownership and accountability that transfer to delivery of the operation. Demonstrated Process Improvement Mindset by fostering improvements and simplification in systems and processes. Ability to prioritize, plan, coordinate, and monitor team’s work. Can navigate ambiguity and can work effectively in a changing and quickly evolving environment. Intellectual curiosity to delve into and solution various business problems. Action oriented & demonstrated sense of urgency to execute. For California Only: The base salary range for this position is $90,000 - $120,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location. Our Culture At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion. Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together. All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve. #LI-Hybrid #LI-VP1 Type: Regular Time Type: Primary Location: Warren, NJ Additional Locations: Chicago, IL - South Riverside, Hartford, CT, Houston, TX, Orange, CA Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com. Everest U.S. Privacy Notice | Everest (everestglobal.com) Beware of recruitment fraud Please be cautious of phishing scams involving fake Everest job postings and individuals posting as Everest representatives making phony job offers. Always verify the identity of the recruiting professionals you work with. What you should know: At Everest, your privacy, security, and safety are of utmost importance to us. Everest will never ask for payment or any financial information as part of the hiring process. All job-related written communications from our internal recruitment team will come from official email addresses that end in our company domain. EVEREST is a leading international reinsurance and insurance group with an extensive distribution network that spans five continents. With roots dating back to 1973, Everest has developed a global footprint and deep client relationships that are largely unmatched by its peers. The Company’s principal business strategies seek to leverage its strengths to optimize returns over the underwriting cycle, thereby creating value for its shareholders and business partners.