What are the responsibilities and job description for the Fulfillment Specialist - Part-Time (Starting at $15/hour) position at Evereve Incorporated?
EVEREVE inspires women to move forward in their fashion and in their lives by offering modern, curated piecesalong with expert stylingto ensure women feel confidently put together. Our 100 stores, booming e-commerce business and a fast-growing subscription box service, Trendsend, reach over one million customers every year.
Living our core values and treating everyone with HEART (humility, empathy, authenticity, relationships, tenacity) creates a shared purpose and collaborative communityand it's also a key part of our success. Join our team to help shape the future of an ever-growing, ever-evolving brand!
__________________________________________________________________________________
Part time Fulfillment Specialists assist in preparing and shipping product for our customers. AKA Detail Gurus - they check for incoming orders, pick product form store inventory and process customer orders for shipment, in store pick up, or curbside pick-up. Fulfillment Specialists also assist the stores Inventory Specialist following up on tasks related to shipment processing, replenishment, or store recovery. They have a strong attention to detail and know what needs to get done in a timely and accurate manner. They also have strong computer skills.
They support the store leadership team by ensuring an efficient turnaround of all customer fulfillments. They manage the Store Pick-Up / Curbside Pick-Up app and prioritize that these orders are processed timely. They take the lead in delivering Store Pick-Up & Curbside packages to our customer so the Styling Team can remain focused on customers in the store.
Fulfillment Specialists work well alone, but seamlessly transition to working in a strong group atmosphere. They are team players, often needing to adjust their focus. When order fulfillment is high, this will be the majority of their role, when it is low, they will be asked to help complete shipment, replenishment or recovery tasks to support the Styling Team. This is a part time position with openings for Evenings/Weekends and Daytime Shifts Monday-Sunday, depending upon your local stores needs.
Fulfillment Specialists:
Act and Lead through the lens of our Core Values:
Humility: The ability to recognize your value, strengths and weaknesses as well as the value of others.
Empathy: The ability to understand and value the perspective and feelings of others.
Authenticity: Embracing who you are, listening to yourself and making decisions based on personal conviction.
Relationships: Developing genuine connections, lifting others up and following through on team commitments.
Tenacity: The courage to try something new, persist through difficulty and seek solutions.
Role Expectations:
- Navigate company systems (Celerant/Veeqo/We Supply) to accurately pick and ship customer orders.
- Be consistently accurate and partner with our Care Team or Help Desk support when errors occur.
- Time management. Display efficient work habits within the time scheduled.
- Complete efficient turnaround of all customer fulfillments.
- Be flexible to adapt from your tasks to stop and deliver store pick up or curbside orders.
- Contribute in a positive manner to the Evereve store culture.
- Adaptable. Willingness to cross-train on other inventory and operational functions as needed.
- Be available a minimum of 3 shifts per week. Most shifts are scheduled in 4-5 hour time frames.