Learner Experience (LX) Specialist

EVERFI is an international technology company driving social impact through education to address the most challenging issues affecting society ranging from financial wellness to mental health to workplace conduct and other critical topics. Founded in 2008, EVERFI’s Impact-as-a-Service TM solution and digital educational content have reached more than 41 million learners globally. In 2020, the company was recognized as one of the World’s Most Innovative Companies by Fast Company and was featured on Fortune Magazine’s Impact 20 List. The company was also named to the 2021 GSV EdTech 150, a list of the most transformative growth companies in digital learning. Some of America’s leading CEOs and venture capital firms are EVERFI investors including Amazon founder and CEO Jeff Bezos, Google Chairman Eric Schmidt, Twitter founder Evan Williams, as well as Advance, Rethink Education, Rethink Impact, The Rise Fund, and TPG Growth. To learn more about EVERFI and how you can #answerthecall please visit everfi.com or follow us onFacebook,Instagram,LinkedIn, orTwitter @EVERFI.

The Specialist, Learner Experience partners with senior team members and contributes to the creation of engaging and impactful content for learners from all ages and backgrounds. The Specialist is responsible for guiding content development activities and to collaborate with the internal Product Development teams to ensure alignment of content with the product vision.

Responsibilities 

• Contribute to the creation of innovative learning experiences across a variety of topics and audiences within the EVERFI networks
• Create content outlines, learner experience designs, and other supporting documents in product development
• Write compelling instructional content, including scripts, video scripts, and supporting resources to augment the core product
• Track and complete content tasks using project management tools and coordinating with the Content & Editorial team’s SCRUM master
• Collaborate with other Product teams to ideate, create, or revise digital educational content
• Provide feedback and participate in the alignment of the EVERFI Integrated Development Ecosystem (IDE) with leaner-first principles, pedagogy, andragogy, and instructional design
• Attend product kick-off meetings and contribute to product support and needs’ assessment
• Other job-related duties as assigned

Skills, Experience and Qualifications

• Bachelor’s degree in Instructional Design, Multimedia Design, Instructional Technology or a relevant field preferred
• 2 years of experience with digital content development 
• Experience with instructional design methodologies with the ability to translate information into actionable strategies
• Ability to communicate effectively across various audience
• Superior attention to detail
• Proficient with Google suite and Jira or similar project management tools
• Experience with course authoring tools preferred
• Experience working in an agile environment preferred

Work-life, culture, & perks:

• Competitive base salary and bonus potential
• 401k program and equity plan
• Comprehensive health care and excellent parental leave benefits
• Flexible PTO and generous holiday schedule
• Casual work environment
• Annual company-wide retreat
• Opportunity to work with talented people who have fun in the workplace

Company Values:

We’re looking for future team members who are energized and inspired by our values, as well as people who bring new backgrounds, perspectives, and experiences. At EVERFI, our eight core values are an active part of everything we do:

• Relationships First
• Demand Excellence
• Embrace Diversity of Thought & Drive Change
• Act Like an Owner
• Always Show Up
• Share the Credit
• Require Honesty & Positivity
• Always Ask: “Did I Matter Today?”

EVERFI appreciates your interest in our company as a place of employment. It is EVERFI policy to provide equal opportunity for employment to all qualified employees and applicants, regardless of race, religion, religious affiliation, ancestry, citizenship status, marital status, familial status, sexual orientation, gender identity, color, creed, national origin, sex, age, disability, or veteran status or any other characteristic protected by local, state or federal law. This policy applies to all areas of employment including recruitment, placement, training, transfer, promotion, termination, pay, and other forms of compensation and benefits. EVERFI will provide reasonable accommodations to qualified individuals with disabilities.