What are the responsibilities and job description for the Program Assistant position at Evergold?
Your impact
As a member of our Columbus launch team, you’ll support our daily operations across every aspect of the business. You’ll oftentimes be on the front line as the first Evergold team member a prospective member or partner meets.
You’ll own
- Have a thorough understanding of our products and services
- Respond to inbound prospect and member communication and escalate/route as necessary
- Support member care and services including: distributing newsletters, updating the member portal, updating the member handbook, assuring member satisfaction
- Support sales and marketing efforts including: coordinating events, sending invitations and materials, assisting with on-site seminars, accepting reservations, coordinating venue and catering arrangements
- Ensure prospect, member, partner, and vendor information is tracked in the appropriate database/CRM
- Perform Accounts Payable and Accounts Receivable functions including tracking members’ care expenses
- Own office administration including managing mail, partnering with building management, and ordering printing and supplies
You bring
- Experience in a senior-focused or healthcare environment
- An ability to perform a variety of tasks across multiple business functions
- A warm, friendly phone and personal demeanor as the primary customer-facing employee of the Columbus office
- Strong organizational and office management skills
- Exceptional attention to detail
- A proficiency with Google Suite and Hubspot (or other CRM)
We provide
- A ground-floor opportunity with a new player in the CCaH space
- Competitive benefits and compensation, including health (medical, dental, and vision) benefits and a 401(k) w/match
- Flexible PTO (with a 3-week minimum)
- 11 paid holidays
- Onsite work based in our Columbus-area office
Salary : $41,300 - $52,300
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