Engagement Manager I

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.  

Job Description

THE POSITION: EVERSANA data & analytics practice is growing rapidly. We are actively looking for Engagement Managers to help support the rapid growth and expansion of the practice.

EVERSANA™ is the leading provider of global commercial services to the life sciences industry. Our integrated solutions are rooted in the patient experience and span all stages of the product life cycle to deliver long-term, sustainable value for patients, prescribers, channel partners and payers. We serve more than 500 organizations, including innovative start-ups and established pharmaceutical companies to advance life science solutions for a healthier world.

We’ve built a comprehensive integrated commercial services platform, powered by more than 7,000 employees, to bring innovative products to the market, reducing cost and risk while simultaneously improving outcomes. We are fast becoming a partner of choice for launches ranging from the largest pharmaceutical companies to the latest emerging biotech organizations.

EVERSANA Data & Analytics team applies advanced analytics and AI/machine learning techniques to the breadth of healthcare and non-healthcare data integrated with our deep clinical expertise to provide a unique and unmatched suite of services and products to the pharmaceutical and healthcare industries.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• • Take overall ownership of clients and engagements to drive innovation, delivery excellence and client delight
  • Manage and deliver multiple engagements/projects of varying complexity, on time, within budget and with high quality.
  • Guide engagement teams of associates and consultants to develop logical and insightful results, create innovative and effective recommendations; and develop well-structured, high-quality deliverables
  • Take responsibility in development and management of relationships (e.g., client, vendor, external experts)
  • Identify and pursue new business development opportunities, collaborating with cross-functional teams of Principals and other subject matter experts
  • Play an active role in data & analytics practice development
  • Recruit and mentor new team members; manage and coach team members (consultants and associates) and serve as a thought partner to colleagues
  • Be a subject matter expert through prior experience and on the job experience, proactively participate in trainings, conferences and symposiums and other forums.
  • All other duties as assigned

EXPECTATIONS OF THE JOB:

• Travel – Less than 10%
• Hours – 40 , typically Monday - Friday

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Bachelors degree in Business Analytics or related field with 6 years of relevant work experience in life sciences or healthcare consulting (required)
• Advanced degree(s) (e.g. PhD, MD) is a plus
• Possesses subject matter expertise in one or more EVERSANA practice areas (e.g. commercial analytics, brand analytics, RWE analytics, etc.)
• Demonstrated track record of delivery success – leading and executing data-driven consulting engagements to life sciences companies—or in the healthcare industry (required)
• Professional experience with:

- Client Management: coordinating with client/stakeholders to align on project objectives and define project plan, timelines, and deliverables; providing regular status updates; identifying risks/challenges; and ensuring any follow-ups are addressed

- Project Management: delegating project tasks, ensure project tasks are executed with high quality and timeliness; addressing any challenges that arise during project execution

- Utilizing SQL, R, Python, Excel, PowerPoint, Tableau

- Capability Building: identifying/leading development of capabilities, defining the need, and building capability material

- Training: Identifying training curriculum and building plan to train new and existing team members for skill developments

• 2 years experience in Consulting firm
• Experience optimizing sales force effectiveness, segmentation & targeting, Incentive compensation plan design preferred
• Strong analytical and problem-solving skills; ability to deal with unstructured real-world problems (required)
• Excellent communication, presentation and client influencing skills (required)
• Established network of contacts and referrals with the life sciences industry (preferred)
• Strong understanding of dynamics and issues in the biopharma industry (required)
• Expertise in using analytics and visualization tools (e.g. Python, R, Alteryx, SAS, Tableau, MicroStrategy) and advanced proficiency in Microsoft Excel and PowerPoint (preferred)

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

Additional Information

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $97,000 to $136,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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