What are the responsibilities and job description for the Bank Teller position at EverTrust Bank?
The Bank Teller is to provide superior customer service, quality, and efficiency to customers who prefer face-to-face interaction with the Bank to expand and strengthen customer relationships. This position will have a thorough understanding of the customer’s transaction requirements and be able to effectively communicate all available options to them. They will cross-sell customers appropriate products and services matching the customer needs. This position will also refer customers to the appropriate source or channel to address their need. They will also be responsible for the processing the regular transactions, such as receiving and paying out money, and keeping records of money and negotiable instruments involved in financial transactions in an efficient, friendly and accurate manner. The incumbent will also be tasked to open new accounts such as checking, savings and time certificate of deposits. Following Bank policy and regulations regarding Bank Security Act (BSA), Currency Transaction Reporting (CTR), Office of Foreign Assets Control (OFAC), Customer Identification Program (CIP) and any other impacting front-line customer transactions is required.
With a firm understanding of the bank products/services and the customer’s current relationship, offers information on Bank products and services that can benefit the customer and enhance their banking relationship. Carefully evaluates needs of potential customers and offers appropriate financial products and services resulting in referrals
Job Type: Full-time
Pay: From $35,360.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- No experience needed
Physical setting:
- Office
Schedule:
- Monday to Friday
COVID-19 considerations:
Facemask is required.
Ability to commute/relocate:
- Arcadia, CA 91007: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Language:
- Mandarin (Required)
Work Location: In person
Salary : $35,360 - $-1