What are the responsibilities and job description for the Team Manager position at Evolution Americas?
Evolution is a world-leading B2B provider of video-streamed Live Dealer gaming committed to deliver a unique and flawless game play across multiple platforms through revolutionary product innovation. Firmly rooted in our values: ALIVE, do RIGHT and work TOGETHER, we are on a quest to lead the way in an industry, which is pioneering technical solutions and pushing the limits of what has been done in terms of online user experience.
Our services have won multiple industry awards, including "Live Casino Supplier of the Year" at the 2019 EGR B2B Awards for nine consecutive years and "Casino Content Provider of the Year" in the 2019 EGR North America Awards.
Our success is largely down to the quality and commitment of our people. We are now looking for an experienced and driven Team Manager. This is truly an exciting opportunity for a talented individual, who is looking for a career opportunity in a dynamic and international work environment!
Evolution Gaming Group AB (publ.) was founded in 2006, and it is stock listed on the Swedish stock exchange Nasdaq. Today about 6000 people work in the company's 12 sites, including locations like the U.S., Malta, Latvia, Georgia, Holland, Canada, Estonia, the U.K. and Sweden.
As a part of continuous growth, we are currently looking for a well-organized, target oriented and active person to join the team in the position of a Team Manager, thus ensuring operational excellence, management and development of Game Presenters' team.
TEAM MANAGER
Key responsibilities:
- Manage, supervise, coach and engage team of Game Presenters, thus building strong team spirit.
- Develop the team organizing and leading trainings according to current needs.
- On-board newcomers, thus ensuring flawless employee experience from the very start.
- Handle disciplinary cases and manage ad hoc situations.
- Continuously manage team so to deliver required results.
- Manage various requests of team members and handle them on a timely manner.
- Establish and foster cross departmental cooperation.
- Analyze employee data and manage monthly bonus distribution.
- Work with company’s internal systems (JIRA, TTS, WIKI, etc.).
- Manage projects set by direct managers proposing initiatives that would benefit department.
Qualifications:
-
High school diploma or GED; bachelor's degree preferred or
2 years of experience managing staff, up to 20 - Team management experience will be considered as advantage but is not mandatory. Good potential to lead, develop, motivate and engage team members.
- High level of emotional intelligence, excellent communication skills and leadership potential.
- Proactive and results driven approach, logical thinking and decisiveness in decision making.
- Strong character, high level of stress resistance and good problem-solving skills.
- Ability to work flexible shifts (including nights).
We offer:
- Induction program tailored for the position needs.
- Opportunity to progress within the company.
- Full benefits: Medical, Dental and Vision
Additional Information
All your information will be kept confidential according to EEO guidelines.
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). Evolution USA was established in 2018. More information on Evolution.com.
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 15,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivaled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO). More information on Evolution.com.