Medical Office Receptionist

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  Greets all visitors and examinees and directs them appropriately.
• Answers multiple phone lines in a professional and courteous manner. Screens each call by obtaining the callers’ name and nature of the call, then routes the call appropriately.
• Assist with appointment confirmations and examinee appointment inquiries.
• Reviews medical chart to verify examinee name, file number, case type, etc. and adds any additional information on chart appointment sheet prior to examination.
• Routes examinee to exam room, vitals room and/or x-ray room as needed.
• When necessary, chaperones examinations with female examinees or as requested by physician.
• Maintains an organized flow of examinees per the daily schedule.
• Prepare and organize files ensuring completeness without duplication. Contacts client to obtain missing records.
• Maintains each file with proper medical documentation and correspondence as received following company procedure.
• Responsible for updating cases as it relates to new registrations, reschedules, cancels, or no shows on a daily basis.
• Assist with scanning documents to specific case.
• Send doctor/site schedules daily.
• Confirm attendance of exams and notify clients of results
• Delivers incoming faxes, mail and/or packages to the appropriate person upon receipt and processes outgoing mail daily.
• Maintains office inventory and places supply orders when needed.
• Performs clerical duties such as typing, filing, emailing, and proofreading as required.
• Oversees the cleanliness of the lobby and reports any issues or repairs needed to management.
• Protects examinee rights by maintaining confidentiality of personal and financial information at all times.
• Participate in various educational and or training activities as required.
• Perform other duties as assigned.

High school diploma or equivalent required. A minimum of one year related experience; or equivalent combination of training and experience. Experience in a medical office preferred.

• Must possess complete knowledge of general computer, fax, copier, scanner, and telephone
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
• Must be able to work independently with minimal supervision, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to demonstrate and promote a positive team -oriented environment.