Telecommunications Technician

JOB SUMMARY

• The Telecommunications Technician will manage and support the multiple analog and digital phone systems that are currently in place at our customer’s sites. Inclusive of, but not limited to, providing installation and operational support of:
• Voice and data communications hardware and software systems
• Maintain current analog and digital communications systems including future voice over IP (VOIP) in an enterprise-wide environment with remote locations

Participate in:

• Design
• Development
• Implementation
• Testing
• Debugging

Telecommunications Technician will install, splice, tip, terminate, test and repair fiber optic cable infrastructure into buildings to include patch panels and cables, racks and cabinets, raceways/cable ladders, and termination jacks (keystones) and into communication manholes for the local cable plant infrastructure for the network. Candidate will work as part of a team and must display a rigorous work ethic and possess the initiative and independent thinking to thrive in a dynamic environment.

JOB RESPONSIBILITIES

• Establishes communications systems by installing, operating, and maintaining voice and data telecommunications network circuits, hardware, and software.
• Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools; assessing installation site; and preparing an installation diagram.
• Responsible for the installation, termination, splicing, testing, certification and documentation of fiber optic cabling as well as related fiber optic maintenance activities.
• Installing telecommunications equipment, routers, switches, multiplexores, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; and coordinating with contractors.
• Verifies service by testing circuits, equipment, and alarms; and identifying, correcting, or escalating problems.
• Documents network by labeling and routing equipment and cables and recording configuration diagrams and specifications.
• Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation.
• Maintains customer rapport by listening to and resolving concerns and answering questions.
• Maintains safe work environment by following codes, standards, and legal regulations.
• Keeps supplies ready by inventorying stock; placing orders and verifying receipt.
• Updates job knowledge by participating in educational opportunities and reading technical publications.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

QUALIFICATIONS

• Minimum of five (5) years’ experience in telecommunications, including installation, programming, configuration, testing and maintenance of telecommunication hardware and software and fiber optic and copper cabling.
• Knowledge and experience in reading blueprints and understanding cable designs.
• Structure cabling experience