Implementation Manager (IM)
Our client is an independent firm that serves as a guide and service platform for ultra-affluent clients who are seeking to effectively navigate the sophisticated and financially powerful applications of life insurance and annuity investment accounts. They are a fast-growing company based in New York City and are looking for motivated, agile, and detail-oriented individuals to help them build and scale the organization.
Location: Mid-town Manhattan
This role will start with 5 days in the office and has the potential to convert to hybrid after 6 months in the office.
Requirements:
3-4 YEARS OF EXPERIENCE in the LIFE INSURANCE INDUSTRY, FINANCIAL SERVICES, LEGAL SUPPORT or in the MEDICAL FIELD ( securities associate, project manager assistant, administrative assistant, transcriptionist, medical secretary, paralegal, legal support coordinator, case coordinator, office coordinator)
· Sense of project ownership
· Organized and reliable: able to organize, prioritize, manage and meet timelines on multiple tasks and requests simultaneously.
· Exceptional Detail and Process Orientation: able to follow processes and identify data and formatting errors, and missing information
· Exceptional oral and written communication with strict adherence to writing fundamentals
· Ability to anticipate issues and communicate quickly and effectively
· Ability to work in a fast-paced environment, under pressure and meet deadlines.
· Flexible to change in project structure.
· Bachelor’s degree preferred.
· Proficient in Word and Excel
Adaptable
· Exercises good judgement and common sense
· Knowledge of securities industry, account opening, compliance, life insurance, legal contracts and insurance company(ies) is a plus.
Responsibilities:
· Working with a Sr. Implementation Manager to execute case management from inception through completion which includes periodic reporting to clients, the client’s relationship manager and client’s professional services team.
· Project manage process and prompt client relationship manager to obtain ongoing information that IM is unable to obtain directly .
· Prepare timely client communications with strict adherence to template, business and writing fundamentals.
· Communicate professionally, concisely, and effectively to both internal and external parties throughout the underwriting process
· Schedule and conduct telephone interviews with clients and third parties, as needed, to ensure accurate and up to date information is maintained
· Schedule and, if needed, attend insurance medical exams to ensure strict adherence to the process
· Coordinate ordering of medical records and review records upon receipt for gaps and / or items of interest
· Coordinate financial underwriting and review records upon receipt for gaps and or items of interest.
· Prepare and review detailed cover letters and application paperwork to insurance companies and clients.
· Work with client’s advisors to complete the financial underwriting requirements and financial justification memoranda.
· Work with professional advisors to obtain ownership and beneficiary information which may include coordinating trust and LLC formation.
· Coordinate signatures, delivery requirements, and application submittals to insurance companies.
· Ensure the firm’s Case database is up to date daily
· As needed, assist with process improvement or other team-wide initiatives and tasks
IND2
Job Type: Full-time
Pay: $80,000.00 - $100,000.00 per year
Benefits:
Schedule:
Work Location: In person
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