HR Support Specialist
Job Posting for HR Support Specialist at EXCELFORCE INC.
We are a full Payroll/Time & Attendance/HR provider, companies will outsource their payroll processing to us and use our online platform to process payroll, Time & Labor Management, and for employee HR maintenance.
Job Description:
We are looking for an HR Implementation Specialist, with experience in HR and project management, technical background is a plus. Experience in working with payroll platforms is a huge plus. Knowledge of HR basics, ACA, and recruitment processes is a must.
You will be tasked with developing implementation plans and configuring new accounts, customizing the system to match the specifications required. The job requires to be very detail-oriented, solution-driven, being able to work under pressure and keep the positive attitude.
An ideal candidate must have a direct HR experience, eager to learn new aspects of HR Implementation, and has a strong desire to excel his/her carrier in HR.
- 2-5 years of HR experience is required
- 1-3 years of experience in software implementation is required (payroll industry preferred)
- Must have a basic understating of WFR protocol (payroll, TLM, HR)
- Excellent communication and customer service skills
- Excellent analytical, time management, and problem solving skills
- Proficiency in Microsoft Office and basic office technology
- Ability to handle highly confidential information
- Ability to keep calm under pressure
- Any technical degree is a plus
- Comprehensive training provided
- Benefits include: health and dental insurance, FSA, 401(k), PTO and paid holidays.
Responsibilities include, but not limited to:
- Configure new accounts on the platform
- Follow established protocol to format and import client data
- Design custom widgets and screens, default features and reports
- Collect the required account information and train customers using the platform
- Document customization and keep accurate client files
- Work in synergy with other team members to ensure accurate and timely account setup
- Maintain existing accounts and address any incoming issue in a timely manner
- Continue to enhance product knowledge and stay current with product changes
- Update system information when required
- Building strong relationship with clients and provide excellent customer service
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Job openings at EXCELFORCE INC.
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