Butler

120,000 to $140,000 Full Benefits. DOE.

Non-Exempt/Hourly

Up to 20% performance-based Bonus.

Full time 

Atherton, California, USA

Job Type: Full Time (40 hours/week), Non-Exempt/Hourly. Weekend availability required

ABOUT US:

Excellence Services LLC is a professional private-owned company that provides luxury service for an HNW family exclusively. We help our client enjoy their life and encourage employee success.

 
PRIMARY DUTIES:

Primary responsibilities will include ensuring the smooth running of the household, performing administrative and household tasks, and working closely with other staff.

Household

●  Daily running of the estate.

●  Keep an inventory of all household supplies (light bulbs, batteries, cleaning supplies), assist with restocking as needed.

●  Maintain and update a household manual.

●  Maintain an approved products list for home and personal items, including online purchasing info.

●  Maintain a household vendor list.  Build strong relationships with vendors.

●  Shop for household items, as needed.

●  Wine cellar and smart home systems management.

●  Prepare home for occasional events. Coordinate with vendors as needed for holiday decor (Halloween, Christmas)
 ●  Hands-on. 

Home Office

●  Maintain principal’s personal Google calendars (separate from professional calendars).

●  Schedule personal appointments.  Calendar items forwarded by principals and Estate Manager.

●  Maintain a filing system for household needs (e.g. car registrations, maintenance contracts, warranties, contractor bids, etc.).

●  Order home office supplies and monitor inventory.

Other

●  Purchase gifts; develop and maintain gift tracker, review and audit receipts.

●  Work with travel concierge, event planner, and accountants as needed.

●  Plan and coordinate children and family activities and events.   

●  Assist with personal archival projects.

●  Dry cleaning, prescriptions, household supplies

●  Shipping various packages; manage returns.

●  Personal shopping as requested.

JOB REQUIREMENTS:

● Have at least 3 years of management experience.

● Have experience managing 3 subordinates.

● Minimum of 5 years of relevant experience working in private homes 15,000 sq. ft or larger.

● Outstanding references from both current and previous employers. References will be verified.

● Superb command of the English language, both written and oral, is required.

● Understands that the highest levels of confidentiality and discretion are required.

● General understanding of household mechanical systems, appliances, technology and routine maintenance practices of these systems.

● Possesses superior process, project and time management skills.

● Low key, meticulous, personable character.

● Must be a self-starter.

● Must have excellent interpersonal skills.

● Flexible scheduling with availability to work overtime and weekends as needed. A 24/7 mentality.

● Valid driver’s license with a perfect driving record.

● Legal to work in the United States.

● Able to pass an extensive background check, including criminal and credit checks.

● Annual flu shot required.

 OUR CORE VALUES:

●  Principals’ First: Always put our principals’ needs and interests first.

●  Learn from mistakes: Admit mistakes upfront. Learns and grows from mistakes.

●  Conscientious: Attention to detail. Finishes duties mindfully, effectively, and promptly.

●  Dedication: Shows a deep commitment to the role and the company.  

●  Accountable: Takes ownership of tasks and completes thorough due diligence.

●  Independent: Thinks and acts independently. Able to be self-taught and keep improving.

●  Resilience: Never complains or shies away from work. Welcome feedback and can thrive under pressure.

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