Billing Team Lead

Excelsior Orthopaedics
Amherst, NY Full Time
POSTED ON 5/7/2024

Job Summary:

Under the direction of the Manager, serves as working team lead for 3-5 billers engaged in account follow-up to ensure timely and effective processing and collection of payments. Assigns work to team members. Trains team members. Recommends and helps formulate policies and procedures to improve follow-up operations.

Duties and Responsibilities:

  • Demonstrate our core values of being patient centered, team focused, service driven, accountable, and innovative every day.
  • Manages workflow for follow-up department/billers.
  • Assigns work to AR staff.
  • Follows up on own accounts/payer being worked.
  • Provides direct oversight that all denied or rejected claims are followed through and worked in a timely manner.
  • Spot check work to be sure of accuracy, efficiency, and uniformity.
  • Respond to staff’s questions in a timely manner ensuring they fully understand how to perform their jobs.
  • Mentors and coaches, the team. Completes 1:1 meetings for assigned team. Participates in completion of annual review.
  • Trains new staff and existing staff on techniques.
  • Proactively identifies trends and initiates recommendations for change to Manager.
  • Provides tracking and workflow management.
  • Exercises judgment to make decisions for select methods and techniques for obtaining solutions.
  • Promote teamwork, remaining available to assist staff as needed.
  • Evolve in your role when performing supplemental responsibilities as assigned

Requirements and Qualifications:

  • Bachelor's degree in a related field or Associates degree plus 5 years
  • Proven experience (5 years) as a health care billing specialist or in a similar role
  • Knowledge of billing practices and billing office policies and procedures
  • Third-party payor reimbursement practices experience desirable
  • EMR experience required, MEDENT preferred
  • Computer skills required with minimum proficiency in Microsoft Word, Excel, Outlook, and Teams

Salary.com Estimation for Billing Team Lead in Amherst, NY

$79,991 - $110,215

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