Job Posting for Desktop Support Technician L2 at Excis Compliance ltd
Responding to client support requests.
Contacting clients to find out the
nature of the problem.
Traveling to the client’s location
or connecting via remote link.
Troubleshooting hardware and
software issues.
Installing and maintaining hardware
and computer peripherals.
Installing and upgrading operating
systems and computer software.
Troubleshooting networking and
connection issues.
Advising on software or hardware upgrades.
Providing basic training on
computer operation and management.
Completing job reports and ordering supplies.
Requirements
Proven work experience as Desktop
Support Engineer or Support Technician.
Advanced knowledge of computer
hardware systems, chipsets, memory modules, and peripherals.
Knowledge of popular operating
systems, software applications, and remote connection systems.
Excellent interpersonal skills.
Good written and verbal
communication skills.
Salary.com Estimation for Desktop Support Technician L2 in Charles, IA
$51,082 to $69,588
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