What are the responsibilities and job description for the Driver II / Mail Clerk position at Exela Technologies Inc.?
Essential Duties and Responsibilities:
Responsibilities: Receive packages and enter internal tracking system Deliver packages to internal customers Load and unload trucks using provided equipment and training. Drive truck to onsite buildings Ensure operating and quality standards are met based on service objectives. Maintain accuracy of required reports for volume tracking, maintain daily logs of measurements and other accountable items. Ensure the highest levels of customer care. Ensure adherence to business guidelines, safety & security procedures. Responsible for all aspects of equipment, make appropriate equipment recommendations. Support financial results by minimizing site waste and rework. Qualifications: High school diploma or higher education preferred, Minimum of one-year customer service-related experience required. Must be able to lift a minimum of 50 lbs. A valid driver’s license with a clean driving record is required. Forklift experience is preferred, will require certification upon 90 days Ability to effectively communicate both verbally and written with customers and company personnel. Ability to effectively work individually or in a team environment. Ability to handle multiple projects simultaneously. Strong organizational and administrative skills. Basic mathematical knowledge. Ability to meet employer’s attendance policy. Computer proficiency in email environments, MS Word and Excel is required. Ability to adhere to and administer companies’ policies and procedures. Significant walking may be required Must be willing and able to work overtime if necessary, must be able to pass a DOT Medical Certification Physical
Perform all scheduled and unscheduled pickups and deliveries utilizing company vehicle
Adhere to all applicable Federal, State, Local and Company safety and traffic regulations/policies.
Load, unload van or box truck as required; make deliveries to receiving docks or inside deliveries if necessary.
Maintain all applicable logs, delivery tickets, documentation, etc.
Maintain vehicle in good mechanical condition; notify manager if deficiencies are identified.
Establish excellent working relationships at all delivery and pickup points.
Secondary Duties:
Prepare materials/outgoing mail/packages for mailing including applying postage, preparing items for shipment or collection, distributing items as needed, ensuring items are properly labeled and documenting data according to management guidelines.
Ensure that all mail and packages are properly labeled for mailing, with correct postage utilizing automatic postage meter machines.
Verify and correct mail using available tools.
Sort and process inbound intercompany mail
Receive, scan, and input inbound accountable boxes and packages including certified, registered, return receipt, Federal Express and UPS for delivery to customers
Sorts deliver and pick-up mail and packages according to established time frames and service standards utilizing a mail pushcart within building.
Maintain all logs and reporting documentation as required.
Perform start-up and operations of postage equipment.
Assist with loading and unloading of deliveries as needed.
Maintain shipping and receiving area as required.
Cross-train in all service areas and perform other duties as assigned.