Customer Service Associate

Job Summary/Objective

Performs the data entry function to update automated records; verifies accuracy of work.

Essential Functions and Responsibilities:

• Batches documents
• Keys data from source documents in a timely and efficient manner
• Performs acceptable volume of work in timely, efficient and accurate manner and in order of scheduled priorities to meet or exceed client expectations of processing schedule
• Performs verification duties as required
• Keys correcting entries as indicated by verification or other warning
• May trouble shoot data problems
• May operate peripheral equipment
• May assist in development of production formats and keying procedures
• Demonstrates high levels of safety awareness and notifies supervisor of potential hazards
• Follows the security and privacy policies, standards and guidelines in order to protect the informational assets of both the company and their customers
• Performs other duties as required
• Repetitive motion is required: may require twisting/bending/climbing
• Required to work at computer for long periods
• Required to stand, walk, simple grasp, reach with hands and arms
• Required to regularly sit, talk or hear
• Required to possess close vision and ability to focus
• Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.

Qualifications

Required:

• H.S. diploma or equivalent
• Ability to read, write and speak English
• Microsoft Office required
• Required to to stand, walk, simple grasp, reach with hand and arms.
• Required to regularly sit, talk or hear
• Required to possess close vision and ability to focus
• Conditions may include office environment, computer room, production floor, warehouse and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.
• Repetitive motion is required; may require twisting/bending/climbing
• May lift up to 25 lbs. frequently

Preferred:

• Previous experience with data entry desirable
• Repetitive motion is required: may require twisting/bending/climbing

Job Type: Full-time

Pay: $14.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday

Work Location: In person