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Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country.

You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery.

Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow.

Energize your career at Exelon!

PRIMARY PURPOSE OF POSITION :

Responsible for the daily dispatch operations of field crews on customer work orders utilizing the Outage Management System.

Responsible for handling after hours customer inquiries on Pepco's emergency call lines and entering the customer orders into the Outage Restoration System.

Qualifications

POSITION SPECIFICATIONS

Minimum :

• High school diploma, GED or equivalent combination of formal education, training and / or experience.
• Experience demonstrating skill handling multiple tasks simultaneously at various stages of completion under stressful conditions.
• Experience demonstrating skill coordinating with others, prioritizing and / or scheduling activities or work assignments.
• Experience demonstrating skill conducting research, gathering and analyzing data from different sources and making decisions.
• Effective oral and written communication skills.
• Ability and willingness to travel to various company locations.
• Ability and willingness to work a shift schedule and extra and / or irregular hours as required, including holidays.
• Ability and willingness to respond to mandatory overtime callout.
• Ability and willingness to comply with Company safety rules.
• Ability and willingness to perform a Second Role in accordance with Pepco Holdings Emergency Preparedness Guidelines for all employees.
• Ability and willingness to work as part of a team in a physically close workspace.
• Must successfully complete on the job and / or formalized training as required.
• Must possess a valid Driver's License.
• Must successfully complete Qualification Test(s)
• Must successfully pass a Criminal History Background Check which consists of a 7-year criminal records check for felony convictions, if applicable.
• Must successfully pass a Medical Screening to include a drug test.

Additionally, the incumbent will be required to complete annual NERC compliance training.

Preferred :

Familiarity with geographical layout and characteristics of the electric transmission and distribution lines in assigned service territory.

Basic knowledge of distribution system equipment (for example, transformers, regulators, lightning arrestors).

Experience demonstrating skill performing dispatch work to include any of the following :

dispatching orders using radio or electronic media.

planning and directing the sequence in which jobs are to be scheduled and executed.

monitoring and directing activity of field personnel.

maintaining records.

reading maps, plats and / or diagrams.

handling requests for mark outs and dig-ins and dispatching personnel.

Experience demonstrating skill communicating with customers.

Experience demonstrating skill using the Internet, PC-based word processing, spreadsheet and / or e-mail software.

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to : age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor

EEO is the Law Poster

Benefits

• 401(k) match and annual company contribution
• Medical, Dental and Vision Insurance
• Life and disability insurance
• Generous paid time off, including vacation, floating and fixed holidays and sick time
• Maternity leave as well as paid bonding / primary caregiver leave or parental leave for the birth or adoption of a child or to care for an ill family member, as applicable (eligibility based on position)
• Long Term Incentive Plan for eligible positions
• Wellbeing programs such as tuition reimbursement, adoption assistance and fitness reimbursement
• Referral bonus program
• And much more

Last updated : 2024-09-28