Medical Receptionist

Job Details

Title: FL-DCF-Bunnell-Adult Protective Serv - Investigator (716391)

Location: 105 South Bacher Street, Bunnell. FL 32110.

Position number : 716391

Duration: 6 Month’s Contract with Possibility of Extension

Shift time: 8am to 5:00pm.

Pay Rate: $18.00/hr on W2 without Benefits

Job Description

Conducts investigations regarding allegations of abuse, neglect, self-neglect and financial exploitation of vulnerable adults

Responds to reports from the Florida Abuse Hotline by preparing for investigation, reviewing all prior history, reviewing criminal history checks, and contacting.

the reporter (when available).

Commences all adult abuse, neglect, exploitation and self-neglect investigations with a face-to-face contact with the victim within the assigned priority time.

frames.

Visits all adult victims or ensure a diligent effort made to locate the victim within assigned priority time frames.

Prepares and maintains adult abuse, neglect, exploitations and self-neglect reporting records/documentation in accordance with department and program

policies and procedures on:

a) Completes victim assessment on all victims received from the Hotline, unless victim cannot be found

b) Completes capacity to consent or refuse services form on all victims

c) Contacts collateral contacts such as the state attorney, law enforcement, medical personnel, neighbors, relatives, guardians, or other individuals having

knowledge of the situation

d) Collects evidence to support findings through interviews, observations, and records (i.e medical and financial)

Determines findings of allegation(s), documents rational for findings and all decisions made during the investigation, and makes disposition for each

investigation report. Preparation of required reports for court and the attendance at those court and referral, counsels, explains, advised, arranges

appointment and listens to the client's concerns

100% of all reports of adult abuse, neglect, exploitation and self-neglect are closed and documented in the Florida Safe Families Network (FSFN)

Maintains cooperative working relationships with organizations and other agencies involved with adult protective investigations such as community based

providers, law enforcement, medical personnel, schools and other community/agency resources, including appropriate and timely follow-up on referrals and

obtains available information from departmental background checks through Hotline criminal background re-checks and other program components to include

Agency for Persons with Developmental Disabilities (APD), Substance Abuse/ Mental Health (SAMH), Department of Health (DOH), and Economic Services

and Agency for Health Care Administration (AHCA).

Assesses the need for emergency intervention and/or on-going services for all victims in accordance with the protective investigations policies and operating

procedures. Arranges and participates in all staffing's for clients referred for early services intervention and protective supervision.

Refers venerable adult(s) to appropriate services providers as determined by the investigation which may be initiated at any point during the investigation.

Attends scheduled in-service and/or pre-service training as required. Participates in conferences, staffing's and meetings as required.

Job Types: Full-time, Contract

Salary: $11.87 - $18.00 per hour

Healthcare setting:

• Medical office
• Military hospital
• Nursing home
• Rehabilitation center
• Telehealth
• Urgent care center

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Bunnell, FL 32110: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person