Ocean Export Agent- Logistics

Company Description“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.15,000 trained professionals250 locations worldwideFortune 500Globally unified systemsOrganic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.Job DescriptionScope of Ocean Export Agent Position:Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department.Major Duties and Responsibilities:Ensure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Ocean Export files and reportingMeet compliance at all times to regulations internal and external in accordance with government regulationsUnderstand department process flow, and looking for best practices to improve operational efficiency and productivityEnsure all customers standard operating procedures in place and updated in the Expeditors internal softwareOverseas communications, timely responses to emails and requests (internal and external)Escalation of problems to Management when necessary QualificationsExpeditors offers excellent benefits:Up to 15 days paid vacation in your first year (dependent on start date)Paid HolidaysPaid Sick Time – that rolls over annually! 2 Types of Health Plans to choose from HDHC and PPOMedical, Prescription Drug, Dental and VisionLife and Long-Term Disability Insurance 401(k) Retirement Savings Plan (US only)Employee Stock Purchase Plan Internal growth opportunitiesPaid Parental LeaveEducation or certification assistanceEmployee RecognitionTraining and Personnel Development ProgramQualifications of a Ocean Export Agent: 0 months to 1 year related experience and/or training; or equivalent combination of education and experienceUnderstanding of ocean documentation process a plus but not required Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsPro-active, strong organizational skillsGood computer skills (Excel, Word)Hazardous Materials certification (preferred)Fluent in reading and writing in English  Additional InformationExpeditors offers excellent benefitsPaid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and VisionLife and Long Term Disability Insurance 401(k) Retirement Savings Plan (US only)Employee Stock Purchase Plan Training and Personnel Development Program All your information will be kept confidential according to EEO guidelines.