What are the responsibilities and job description for the Ocean Import Agent position at Expeditors?
Descrição da empresa
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 18,000 trained professionals
- 250 locations worldwide
- Fortune 500
- Globally unified systems
Descrição do emprego
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Major Duties and Responsibilities
- Operations/Industry Knowledge
- Customer Service
- Vendor Relations
- Procedure and Productivity Standards Adherence
- Accounting
- Accurate and Timely Billing
- Self Development
- Understand department process flow, looking for best practices to improve operational efficiency and productivity
- Overseas communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
Qualificações
- Bachelor’s degree preferred.
- 6 months experience in Ocean Import
- Effective interpersonal skills.
- Good computer skills (Excel, Word, PowerPoint)
- Attention to Detail
- Fluent in English preferred.
Reporting Structure
- Ocean Supervisor and District Manager
Informações Adicionais
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical and Dental
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.
