What are the responsibilities and job description for the ServiceNow Developer position at Experfy Inc?
The Work:
The ServiceNow Developers help support the mission, business, service, and operational needs of our customers. ServiceNow Developers work on a wide variety of different programs to support diverse customer mission areas. We build solutions that support citizen services - such as systems that help detect fraud, waste, and abuse across federal programs, systems that help facilitate wireless spectrum auctions, and systems that support citizen engagement with regulatory and rulemaking processes - all using the ServiceNow platform. We also support new and novel employee services across our portfolio - such as improving employees' access to Human Resources business functions, our customer's business management, and stakeholder engagement capabilities, as well as core service and operations management needs of business stakeholders.
Responsibilities:
• Formulate system scope and objectives.
• Prepares detailed specifications for application builds.
• Assist with user story creation and grooming.
• Responsible for coding, testing, debugging, and creating technical documentation.
• Technical knowledge and responsibility of all phases of applications systems analysis and programming.
• Understand the business or function for which the application is designed.
• Instructing, directing, and checking the work of other technical team members.
• Adept at developing front-end portal, back-end console development.
• Experience with programming languages and databases including PHP, HTML, CSS, JavaScript, JSON.
• Experience building scoped applications.
Required Skills:
• 3 years of experience developing on the ServiceNow platform.
• 3 years of IT application system experience in technology solution delivery.
• 2 years of experience with platform customization in relevant delivery platforms.
• 2 years of experience with custom application development including Custom Service Portal widget creation.
• 2 years of experience developing and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog.
• 2 years of experience working and developing with JavaScript - HTML5, Jelly, jQuery, and AngularJS.
• 2 years of experience leading and mentoring Junior ServiceNow team members.
• 2 years of experience implementing systems using the Agile/Scrum methodology.
• Strong communicator and ability to work as part of a cohesive team.
Preferred Skills:
• Integration experience (SOAP, REST, and JSON as well as JDBC and file imports).
• Experience integrating ServiceNow with an API-led Integration Platform such as MuleSoft or Apigee.
• Administration of a ServiceNow instance including the management of users, groups, and roles, CMS Development, ACLs, business rules, workflows, UI actions, UI policies, dictionary, and catalog items Orchestration and Discovery experience a plus.
• Experience with rebuilding and refactoring legacy applications in ServiceNow is a plus.
• Experience conducting ServiceNow instance upgrades.
• ServiceNow Developer Certification is strongly preferred.