Sr. QA Engineer (West Coast)

Company Description

About us, but we’ll be brief

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

Experian Consumer Services (ECS) – Over the past 5 years, ECS has achieved considerable growth, and we are now seeking experienced professionals who can make meaningful contributions toward our mission to bring Financial Power to All.  As an industry disruptor and market leader, we pride ourselves on taking risks and pushing boundaries through innovation to help consumers—regardless of their financial situation—realize their financial goals.  While we are proud of the strategic progress we have made, we have even higher ambitions for the future of our business and what it can bring to consumers worldwide. The next 5 years will set the stage for a broader transformation of Experian, led by our increasing consumer-centric focus and expansion into new markets.

Our Technology and Engineering team is is seeking a talented  Senior Quality Assurance Engineer that will be is responsible for automation testing, developing framework and establishing qualifying assurance standards and measures for the information technology services within the organization. 

Job Description

What you’ll be doing

As the Senior QA Engineer will also gather and analyze data in support of business cases, proposed projects, and systems requirements. This will include writing test plans and scripts for tracking defects and fixes in product development, software application development, information systems, and operations systems. The QA Analyst will apply proven analytical and problem-solving skills to help validate IT processes through careful testing in order to maximize the benefit of business investments in IT initiatives. 

 Strategy & Planning 

• Develop and establish quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications throughout their development/product lifecycles.  
• Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT systems and projects across the organization. Acquisition & Deployment
• Liaise with vendors and suppliers in assessing applications and/or systems under consideration for purchase. 
• Analyze documentation and technical specifications of any new application under deployment or consideration to determine its intended functionality. Operational Management 
• Conduct internal audits to measure and assure adherence to established QA standards for software development, application integration, and information system performance, and corresponding documentation. 
• Create and execute test plans and scripts that will determine optimal application performance according to specifications. 
• Verify and revise quality assurance standards as needed.
• Ensure that testing activities allow applications to meet business requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues. 
• Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods. 
• Make recommendations for improvement of applications to programmers and software developers or engineers. 
• Communicate test progress, test results, and other relevant information to project stakeholders and management. 
• Test any new software to ensure integration into company systems meets functional requirements, system compliance, and technical specifications. 
• Analyze formal test results in order to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws. 
• Assist in the development of change control processes, practices, and guidelines for new and existing technologies. 
• Participate in developing, distributing, and coordinating in-depth end-user reviews for modified and new systems or applications. 
• Cultivate and disseminate knowledge of quality assurance best practices.

Qualifications

What your background looks like:

• College diploma or university degree in software engineering, computer science, or business administration or equivalent work experience. 
•  7 years direct experience in overseeing the design, development, and implementation of quality assurance standards for software testing. 
• 5 years of direct experience as a lead tester for major application integration and/or major application product release. 
•  Must have experience with building quality assurance frameworks and AWS
• Experience working in a team-oriented, collaborative environment.
• Proficient in scripting/programming languages (Python, Perl, JAVA, C#, etc.
• Experience working with automation testing frameworks (Selenium, Robot) and developing testing scripts
• Previous experience testing across multiple platforms (mobile, web, backend applications, etc.)
• Demonstrated experience in testing enterprise level web applications and highly scalable eCommerce architectures
•  Experience with Agile testing practices and deployment pipeline, continuous integration, & code coverage
• Strong knowledge of system testing best practices and methodologies. 
• Extensive experience with core software applications, including Microsoft web and client/server applications. 
• Direct hands-on experience with ad hoc query programs (Microsoft SQL Server required, DB2 a plus), automated testing tools, and reporting software. 
• Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts. 
• Proven data analysis, data verification, and problem-solving abilities.

 Additional Requirements:

• Experience with statistical reporting and analysis. 
• Project management skills and/or substantial exposure to project-based work structures. 
• Knowledge of applicable data privacy practices and laws. 
• Excellent written and oral communication skills. 
• Excellent listening, presentation, and interpersonal skills. 
• Ability to communicate ideas in both technical and user-friendly language. 
•  Able to prioritize and execute tasks in a high-pressure environment. 
•  Keen attention to detail. 

Perks

• During this pandemic, all Experian employees are working remotely. Once it’s safe to do so, we’ll slowly return to our offices however we are in no rush to do this. The safety of our employees is of utmost importance.
•  Eligible for 20 days of Flexible Time Off (FTO) annually, FTO hours accrue per pay period, starting with the first pay period you are employed, five sick days and two volunteer days (plus eleven paid holidays
• Competitive pay and comprehensive benefits package, with a bonus target of 15%
• Flexible work schedule and relaxed dress code

Additional Information

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.