Customer Relationship Coordinator

Express Employment Professionals
West Henrietta, NY Full Time
POSTED ON 8/18/2023 CLOSED ON 9/16/2023

Job Posting for Customer Relationship Coordinator at Express Employment Professionals

Express Employment Professionals is working with a local Manufacturing Company in the Rochester NY area looking to add a Customer Service Representative to their growing team!

In this position you will be responsible for handling all customer inquiries regarding company products. You will serve as the main point of contact to customers & will assist in developing and strengthening customer relationships.

Responsibilities:

  • Assist with the development of quotes.
  • Follow up with customers on quotes
  • Process and enter customer orders
  • Follow up on order status and expedite as needed
  • Resolve any customer problems
  • Assist sales force in obtaining new leads
  • Manages customer forecasts and blanket orders

Qualifications:

  • Strong communication and interpersonal skills
  • Excellent organizational skills
  • 4 years in a Customer Service related role

This is a full time position working in the office, Monday - Friday 8a - 4:30p

pay based on experience starting at $49k annually.

Qualified candidates are asked to apply to this posting or submit resumes directly to stephanie.stotz@expresspros.com

Job Type: Full-time

Pay: From $48,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Vision insurance

Experience level:

  • 5 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Experience:

  • Account management: 4 years (Preferred)
  • Customer Service: 5 years (Preferred)
  • Inside sales: 1 year (Preferred)

Work Location: In person

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Salary.com Estimation for Customer Relationship Coordinator in West Henrietta, NY

$95,852 - $145,960

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