Guide

Express
Detroit, MI Other
POSTED ON 10/21/2023 CLOSED ON 11/28/2023

What are the responsibilities and job description for the Guide position at Express?

Overview

About EXPR

EXPR is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.

The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. EXPR is traded on the NYSE under the symbol EXPR. For more information about our Company, please vis it www.express.com/investor and for more information about our brands, please visit www.express.com , www.bonobos.com or www.upwest.com .

Responsibilities

Bonobos is seeking a Guide in our Woodward Ave Guideshop.

A Guide is what we call a customer-obsessed, fit-focused, incentive-driven, sales powerhouse. Bonobos offers a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our Guideshop locations

Key Responsibilities
  • Responsible for delivering exceptional customer experiences and maximizing personal sales results.
  • Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued.
  • Generate leads for current and future Bonobos business.
  • Consistently achieve personal sales goals.
  • Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.

Essential Qualififcations
  • Have 1-3 years of sales or relevant experience.
  • Knowledge of men's fashion, fabrics, styles, and fit.

Preferred Qualifications (Skills and Abilities)
  • Collaborative as a member of a team an driven by relationship building.
  • Self Starter that values self-awareness, intellectual honesty, judgement, empathy and positive energy.
  • Posess strong time management and organizational skills.
  • Strong communicator with guests

Benefits and Compensation

EXPR offers a range of benefits to help protect full-time associates health and long-term financial security including:
  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads
  • And more


Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive a merchandise discount, and to choose voluntary benefits through YouDecide.

Full-time and part-time associates may be eligible to participate in the Bonobos Guideshop Incentive Plan.

Salary: $15 hourly

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

#Bonobos

Closing

As an equal opportunity employer, EXPR does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. EXPR only hires individuals authorized to work in the United States.

Notification to Agencies: Please note that EXPR does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, EXPR will not consider or approve payment to any third-parties for hires made.
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