What are the responsibilities and job description for the Lead Guide - Full Time position at Express?
Overview
About EXPR
EXPR is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.
The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. EXPR is traded on the NYSE under the symbol EXPR. For more information about our Company, please vis it www.express.com/investor and for more information about our brands, please visit www.express.com , www.bonobos.com or www.upwest.com .
Responsibilities
Bonobos is seeking a Lead Guide in our 900 Shops Guideshop.
A Guide is what we call a customer-obsessed, fit-focused, incentive-driven, sales powerhouse. Bonobos offers a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our Guideshop locations. Guides bring their knowledge to the forefront and complete the package deal with their love for style, passion for quality, and insistence on top-tier service. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-driven model. Don't think traditional retail; what we're building you haven't seen before.
Key Responsibilities
Required Experience & Qualifications
Preferred Qualifications (Skills and Abilities)
#Bonobos
Closing
An equal opportunity employer, EXPR does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. EXPR only hires individuals authorized for employment in the United States. EXPR is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies : Please note that EXPR does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, EXPR will not consider or approve payment to any third-parties for hires made.
About EXPR
EXPR is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.
The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. EXPR is traded on the NYSE under the symbol EXPR. For more information about our Company, please vis it www.express.com/investor and for more information about our brands, please visit www.express.com , www.bonobos.com or www.upwest.com .
Responsibilities
Bonobos is seeking a Lead Guide in our 900 Shops Guideshop.
A Guide is what we call a customer-obsessed, fit-focused, incentive-driven, sales powerhouse. Bonobos offers a best-in-class product assortment that includes a full wardrobe of better-fitting men's clothing, for every guy, for every occasion, with clothes available to try on at our Guideshop locations. Guides bring their knowledge to the forefront and complete the package deal with their love for style, passion for quality, and insistence on top-tier service. Our one-on-one, appointment-based experience offers customers both an alternative and complementary service to our web-driven model. Don't think traditional retail; what we're building you haven't seen before.
Key Responsibilities
- Deliver an exceptional customer experience and maximize personal sales results
- Coach Guides during scheduled shifts to provide an exceptional customer experience
- Execute closing and opening Guideshop duties as ssigned
- Act as the leader in charge when the Guideshop Manager is not available
- Support the Guideshop's expense budget, payroll control and procedural compliance
Required Experience & Qualifications
- Have 2-5 years of retail or sales experience in a leadership capacity or relevant experience.
- Consistently achieve personal and overall store sales goals.
- Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.
- Knowledge of men's fashion, fabrics, styles and fit.
Preferred Qualifications (Skills and Abilities)
- Know or want to learn as much as possible about men's fashion, fabrics, styles, and fit.
- Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued.
- Lead by example and are enthusiastic about coaching and mentoring a team.
- Create and ensure a cohesive work environment that inspires engagement.
- Self-motivated and confident in your ability to network and generate leads.
- Strong time management and organizational skills.
#Bonobos
Closing
An equal opportunity employer, EXPR does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. EXPR only hires individuals authorized for employment in the United States. EXPR is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies : Please note that EXPR does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, EXPR will not consider or approve payment to any third-parties for hires made.
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