Revenue Operations Manager

About Extend: Extend is modernizing the $100 billion-per-year extended warranty and protection plan industry using cutting edge technology, and top notch customer service. With a $40M Series B round of funding, we are ready to continue to scale our organization.  Our API-first solution allows any merchant to offer extended warranties and protection plans, both online and offline, while also providing a merchant's end customers with a vastly improved and modern support experience that eliminates many of the issues customers face today with legacy underwriters. We are a venture-backed startup based in downtown San Francisco (and since COVID began, fully remotely) that is led by founders who have previously had multiple successful exits. Extend is simplifying the technology stack for the extended warranty industry, in the same way that Stripe did for online payments and Affirm did for consumer point of sale financing. About the Role: Extend is looking for a Revenue Operations Manager to help scale our Revenue organization to run efficiently and effectively. Extend’s Revenue Operations team provides critical support to a number of different core Revenue functions, such as Sales, Solutions Engineering, Merchant Success, Strategic Partnerships/BD, and Marketing. You’ll also get the opportunity to learn more about cross-functional teams by working with them, such as Operations, Analytics, Risk, Design, and Product. You’ll be the glue that keeps different processes and systems in the Revenue organization together and will be instrumental in the success of your team members. If the different teams in the Revenue org are hitting aggressive targets while day-to-day operations run smoothly, we’re doing our job correctly. Some examples of core responsibilities of this role include internal business process innovation, implementation and administration of tools, design and calculations of incentive compensation plans, operational reporting, and internal resource allocation to territories. We have a lot of the basics in place, but there’s so much room to grow. We’ll count on you to help identify pain points and opportunities for expansion.