Attendant

Company Description:

MDistrict Park is a wholly-owned subsidiary of Monday Properties and is responsible for the operation and management of Monday Properties’ parking garage portfolio in Rosslyn, Virginia. The portfolio includes six (6) individual garages with over 3,700 parking spaces.  These garages support seven (7) Class “A” office properties.

Position Description:

MDistrict Park’s mission is to provide the highest possible level of customer service while ensuring that the garages maintain consistent financial performance and year-over-year revenue and profit growth. The Parking Attendant will be responsible for delivering a high level of service via aggressive hospitality, interpersonal communication, and an alertness to potential need for assistance that each and every guest may have.  The Parking Attendant reports to the Location Supervisor.  The normal schedule for the Parking Attendant is variable and based on the business needs.

Responsibilities:        

The Parking Attendant is responsible for the following activities:

• Ensures that each parker has a quality parking experience
• Provides valet services for valet customers, including the parking of cars and the retrieval of cars
• Carefully drives and maneuvers all types of cars in confined spaces
• Handles each vehicle with the utmost care and attention, and exercise all safety precautions
• Provides assistance to customers who have difficulty with pay-on-foot machines or in-lane equipment
• Conducts daily and/or weekly parking counts to validate system counts of vehicles in garage
• Reports any safety and security issues to the Location Supervisor
• Handling customer requests, stocking garage equipment, and cleaning garage equipment
• Returns to stations quickly so as to facilitate optimal customer flow
• Responds to customer needs as quickly and efficiently as possible; acknowledges customers when they enter/exit the facility
• Responds immediately to customer complaints damage claims and/or problems.  Completes incident reports as needed
• Provides professional and courteous telephone assistance to customers
• Reports any hazards or maintenance requirements immediately to the Facility Manager
• Reports the presence of any suspicious individuals and activity immediately to the Location Supervisor
• When directed, may be required to perform cashier duties or light garage maintenance duties 
• Other duties as assigned

Requirements:

• High School graduate or GED required
• Excellent customer service skills
• Upbeat demeanor, positive attitude
• Communicate effectively in English
• Valid driver’s license
• Ability to drive all types of cars including a manual transmission car (stick shift)
• Ability to be a team player at all times
• Must maintain a professional appearance and demeanor at all times
• Ability to work a variety of hours, including days, evenings, and weekends 

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand for long periods of time; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to fifty pounds, and occasionally lift and/or move more than one hundred pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Comments:

In addition to a competitive salary and performance bonus, Monday Properties offers an excellent benefits package, which includes medical, dental, flexible spending, long-term disability, life insurance and 401(k).