Medical Receptionist/Exam Technician/Optical Associate

Responsibilities for Medical Receptionist/Exam Technician

• Provide superb customer service to every patient, whether in person, over the phone, or via email

• Operate optical diagnostic equipment, including lensometers and retinal cameras

• Ability to multitask while maintaining close attention to detail

• Clean and sterilize equipment as necessary

-Schedule appointments

-Verify insurances

-Check patients in and out

-Collect co-pays

Responsibilities for Optical Associate

Currently, we are seeking a bubbly/outgoing full-time optical associate. It is a must that the candidate has at least 1 year of retail and/or medical receptionist experience, and having an optical background is preferred, but not required.

Duties:

- Provide exceptional customer service to patients and assist them with finding eyeglasses and sun glasses

- Maintain knowledge of current promotions, discounts, and sales events

- Process transactions and order eyeglass lenses and contact lenses accurately and efficiently using the point-of-sale system

- Handle customer inquiries, complaints, and returns in a professional and timely manner

- Maintain a clean and organized sales floor

-Arrange displays

- Collaborate with team members to achieve sales goals

- Stay up-to-date with product knowledge and industry trends

-Answer phones and schedule appointments

Requirements and Qualifications for either position

• High school diploma or GED certificate

• Prior experience in an optometry environment (preferred)

• Friendly demeanor and professional appearance

- Strong communication and interpersonal skills

- Basic math skills for cash handling and retail math calculations

- Knowledge of medical billing systems, insurance verification, or medical records is a plus

Additional Benefits

-Monthly Bonus for medical receptionists/exam technicians

-Monthly Commission for optical associates

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Healthcare setting:

• Private practice

Medical specialties:

• Ophthalmology

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekends as needed

Work Location: In person