Studio Manager

Our F45 family is looking to grow our management team. As Studio Manager, you will be responsible for providing leadership and direction to the team at this studio. As the lead for the Sales function, the Studio Manager must execute a lead generation/marketing strategies plan to increase fitness membership sales, as well as promote the health and wellness benefits associated with a healthy lifestyle. The Studio Manager is not only a mentor, but an Ambassador of our brand, and a proven leader.

Key Responsibilities:

• Create, properly manage and exceed, all Sales and Operational budgets
• Drive financial plans and increase gross margins of the business through optimal programming and capacity utilization
• Create an annual marketing plan for social media, digital/print marketing, and community events
• Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls
• Ensure a consistent sales effort is maintained at all times by providing daily sales goals and contests/incentive-based motivation, including establishing, expanding, and tracking outreach initiatives and strategic partnerships with local businesses, community groups, and charitable organizations
• Recruit, hire, train and deliver the onboarding program for all staff
• Maintain and grow the total membership base and oversee all aspects of the membership sales process
• Increase studio conversion rate and achieve client retention goals
• Drive client referral program
• Maintain top-notch cleanliness, appearance, and organization of the studio and inventory
• Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff
• Ensure studio branding by adhering to company guidelines and values
• Maintain strong working knowledge of our small-group training programs by participating in at least two (2) training sessions per week
• Manage and oversee all day-to-day operations and overall studio performance.

Qualifications:

• Bachelor’s Degree or equivalent work experience, required
• Must have Personal Training Certification through a nationally recognized organization (Group Fitness Certifications only are not acceptable)
• Must have CPR/AED/First Aid Certification
• 2 years of proven sales leadership in the Health & Fitness industry
• 2 years of proven training experience in the Health & Fitness industry
• 2 years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating
• Must have outstanding experience delivering high-quality customer service, excellent communication, organizational, and written skills
• Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
• Ability to work independently and collaborate with Studio Owner, Sales Associates, and client
• Highly organized with the ability to prioritize and meet deadlines
• Computer proficiency with MS Office programs, MindBody Online, GloFox, as well as various media platforms

Benefits: Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

• Flexible schedule
• Free Membership at F45
• Competitive salary and bonus structure
• Health Plan

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to F45 Corporate.

Applicants, please be aware your data collected is governed by F45's privacy policy. Please see the F45 privacy policy for details.

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Westford, MA 01886 (Required)

Ability to Relocate:

• Westford, MA 01886: Relocate before starting work (Required)

Work Location: In person