What are the responsibilities and job description for the Auto Service Manager - Now Hiring position at Facility Transport Solutions Inc.?
Job Description
We currently have an opportunity for an experienced Service Manager to oversee a growing service department in a busy fleet bus, truck and auto shop..
Responsibilities
- Effectively manages a shop and support to meet manufacturer and municipal standards and compliance
- Emphasizes the importance of customer satisfaction.
- Uses available advertising and marketing processes to attract a steady flow of work
- Implements systems to communicate effectively to customers the need for services necessary for reliable vehicle performance
- Makes certain that work is properly dispatched to technicians to reach the highest levels of productivity for customer vehicles as well as for fleet vehicles
- Maintains daily required housekeeping in service department to promote morale and quality standards
- Addresses and resolves customer concerns quickly and thoroughly
Qualifications
- At least 2 years of experience managing a busy shop
- Knowledge of DOT Inspections and Fleet Maintenance
- Strong leadership and organizational skills
- Professional appearance and demeanor
- Excellent written and spoken communication skills
- Ability to create and maintain excellent customer satisfaction
- Accuracy and attention to detail
- Mitchell1 or Shopmonkey experience preferred
- Willing to submit to pre-employment drug screen and background check
Salary : $14 - $23
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