Outage Manager

Caltrol is hiring! We are looking for an Outage Manager to join our Lifecycle Services team in Chandler, AZ

The Outage Manager works with Caltrol’s customers, Account Managers, and our Isolation and Valve Services (I&VS) team to manage the on-time and on-budget execution of new control valves, valve repair, and other valve automation products and services as part of an outage. This position directs and supervises requirements for quotes and invoices to Caltrol’s Inside Repair staff and drives compliance with all necessary documentation. Additionally, the position is also responsible for managing day-to-day service jobs. Our ideal candidate has a background in the service industry and is passionate about providing customer service excellence.

Why you'll love working for Caltrol:

Caltrol is recognized as a leading provider of automation including process control solutions, valves, instrumentation, and reliability. Caltrol takes great pride in the quality of our employees, products, and services we represent.

Caltrol is an employee-owned company headquartered in Las Vegas with offices across 4 states (NV, CA, AZ, HI) and one outside the U.S. As an owner, you will be part of an essential and meaningful organization. You’ll find the resources and opportunities to make significant contributions with prospects for career growth and satisfaction. You will work in a team driven culture with talented managers and inspiring coworkers to support you.

What you'll be doing:

• Direct and provide quotations, quotation follow-up, and works to close orders for I&VS service repair and parts orders.
• Participate as a key Leader of the Isolation &Valve Services Quality Action Team.
• Instruct Caltrol inside specialists to develop and prepares quotes.
• Provide business system updates for plant outages and maintenance turnarounds, as well as input to management for budget forecasting.
• Assist in customer problem resolution and order status and provides invoicing write-up and preparation direction.
• Interact with customers, factory and other Caltrol teams and departments to develop process improvement and increased customer satisfaction.
• Actively participates with team members to achieve team sales and gross profit goals.
• Take an active role in the assessment of economic feasibility of the repair of control valves verses replacement via Encore assemblies.
• Sustain a working knowledge of the commercial and financial operations of Caltrol’s business.
• Perform other duties as required.
  
  
  

Hiring Range

The hiring range for this position is $80,000 - $90,000 annually. This is the pay scale range Caltrol reasonably expects to pay for this position at the time of this posting. The base pay actually offered will take into account internal equity and may vary based on geographic region, skills, qualifications, and experience of the candidate along with the requirements of the position.

What we’re looking for:

• High school or equivalent.
• A minimum of 3-5 years experience in dealing with Control valves, sales and/or repair with good general technical sales competency.
• Strong Sales and Customer interface skills.
• Excellent verbal and written skills to effectively communicate.
• Exceptional follow-up skills.
• Strong technical knowledge of I&VS Repair services.
• Knowledge of internal order entry process and procedures.
• High level of accuracy and attention to detail.
• Strong organizational, time management, and problem-solving skills.
• Ability to handle special assignments and schedule demanding workload to meet customer deadlines.
• Willingness to work overtime as situation requires.
• A high skill level with Excel, Power Point, and Word.
• Team player.
  
  
  

Preferred:

• A background in process control sales or applications.
• College degree in Engineering or Technical field preferred, but not required.
• Experience in or selling/servicing industrial industries.
• Strong Familiarity with most Fisher Control valve models and types.
• Experience with control valve sizing with Fisher training courses Control Valve Engineering I and II.
• Knowledge of Emerson Process Management products and services.
• Understanding and experience with Caltrol’s key industries, including refining, mining, power, food / beverage, water, and HVAC
• Knowledge of ball valve, control valve, valve repair, butterfly valve, process valve, valve assembly, electric actuators, valve automation, pneumatic actuators, etc.
  
  
  

**What we offer: **

• A work culture that's not just inclusive, but downright celebratory of diversity
• Generous base salary Quarterly Profit Sharing
• Employee Stock Ownership (ESOP) opportunities
• Unlimited Flexible time-off
• Medical, Dental, Vision – all effective 1st
  
  
  

day of the month after your hire date

• HSA (with employer contribution) and FSA
• Comprehensive supplementary benefits
• Wellness Benefits
• 401(k) with employer match - because your future is just as important as your present
• Employee Assistance Programs
• Company paid life insurance and buy up options
• Pet Insurance
• Student loan repayment match
• Tuition reimbursement
• Professional development opportunities because we believe in investing in greatness
  
  
  

**Physical Demands: **

Standard office setting. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 10 pounds.

**Travel: **

Occasional travel to company trainings.

Caltrol is deeply committed to creating a diverse and inclusive work environment where everyone is respected, treated fairly, and given equal opportunities to perform to their fullest potential. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law. We believe that diversity and inclusion among our employees are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Reasonable accommodation is available for candidates with disabilities, ensuring they can effectively perform essential job functions.

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