Chief Advancement Officer

Fair Haven Community Health Care 

FHCHC is a forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 140,000 office visits in 19 locations. Overseen by a Board of Directors, the majority of whom are patients themselves, we are proud to offer a wide range of primary and specialty care services, as well as evidence-based patient programs to educate patients in healthy lifestyle choices. As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do. The mission of FHCHC is “To improve the health and social well-being of the communities we serve through equitable, high quality, patient-centered care that is culturally responsive.”

For over 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Fair Haven is proud to have a diverse and motivated team of professionals who are constantly seeking ways to enhance and improve the health and well-being of all patients. We believe that everyone should have access to high-quality medical and dental care, regardless of ability to pay.

Job purpose

The Chief Advancement Officer is responsible to build a comprehensive fundraising program that advances the Fair Haven Community Health Care’s mission and strategic goals by generating sustainable growth in philanthropic revenue.  The work of the individual in this role will be critical to the organization’s ability to meet its goals and priorities by nurturing relationships with significant individual, corporate and foundation prospects.

 Duties and responsibilities

Reporting to the CEO, the Chief Advancement Officer (CAO) will provide vision and leadership for fundraising activities in alignment with FHCHC’s strategic plan. The CAO is charged with creating a programmatic fundraising model, inclusive of corporate and foundation relations, individual major gifts, annual and planned giving as well as a working knowledge of best practice stewardship, communications and prospect analytics.  High priority tasks include but are not limited to:

• Partner with CEO, Executive Team and Board to define FHCHC’s fundraising priorities and policies as related to the organization’s strategic initiatives and goals.
• Develop and implement a multi-year fundraising strategy that is inclusive of diverse revenue streams – including foundations, corporations and individuals.  Lead strategic planning, implementation and oversight of all fundraising activities. As part of the strategy, set, monitor and report on measureable goals for revenue sustainability and growth. 
• Recruit, hire, coach and supervise development staff members and manage budgets related to the fundraising team. Coordinate development office operations and strategic initiatives with other departments within FHCHC, such as finance, marketing & communications, compliance/legal.
• Serve as the senior operating officer of the newly established FHCHC Foundation working closely with the Foundation Board to create annual and long-term fundraising strategies in the areas of major and planned gifts, annual giving, special events, donor stewardship/recognition and special campaign initiatives, administer its day-to-day operations and finances in compliance with its Bylaws and articles of incorporation.  Work closely with CEO and FHCHC leadership on all matters pertaining to the Foundation.
• In partnership with the CEO and Foundation Board, manage a portfolio of the organization’s highest capacity major gift donors (current and prospective).
• Identify and prioritize individual major gift prospects, foundations and corporations leveraging existing relationships and Board member networks. Create, manage cultivation and solicitation strategies for the most promising prospects.
• Serve as a major gift officer, managing a portfolio of 75 to 100 major/planned gift prospects with capacity of $25,000 .
• Engage individuals in meaningful conversations about giving to FHCHC.
• Oversee annual giving strategy that seeks to increase donor retention and overall commitment levels.
• Serves as Planned Giving Officer to solicit and steward planned giving prospects and discuss legacy giving and estate planning with donors.
• Oversee creation and implementation of donor communications strategy, inclusive of stewardship materials that compellingly illustrate the impact and outcomes of FHCHC’s work.  Ensure staff and Board members have the necessary tools to communicate this information consistently and effectively.
• Plan and execute fundraising events that effectively communicate the purpose of the organization and meet event specific targets.
• Participate in appropriate community organizations to develop relationships with key constituents whose knowledge and advocacy of priority program areas is important to FHCHC’s philanthropic mission. Maintain high visibility within the external community and serve as a liaison to community leadership.
• Oversee the fundraising process, donor database and maintain records of receipts and disbursements of funds as appropriate.
• Special projects and other duties as assigned. 

Qualifications

• Bachelor’s degree from accredited college or university.  Masters and/or Certified Fund Raising Executive (CFRE) preferred.
• Minimum eight (8) years progressively responsible fundraising experience at senior level with proven success in cultivating and closing major gifts. Experience in the health care field preferred. 
• Ability to engage and support volunteer leadership with their efforts in fundraising, consultation and advocacy.
• Proven track record of leading people and processes within complex organizations, including coaching and motivating teams to successfully reach and/or exceed fundraising goals.
• Excellent interpersonal communication skills, energy, and enthusiasm with the ability to build long-term relationships and represent the organization to external audiences.
• Outstanding verbal and written communications skills, including the ability to write and present fundraising materials to a diverse set of audiences.
• High ability to effectively manage processes and projects for multiple priorities in a fast-paced environment.
• Exercises emotional intelligence, tact, discretion, and sensitivity while maintaining confidentiality. Applies creativity, problem analysis, and logical decision-making.
• Demonstrated flexibility, self-awareness, professional integrity and cultural competence – including commitment to diversity, equity and inclusion.
• Demonstrated work with diverse communities.
• Bi-lingual in English and Spanish is a plus.
• Experience developing and managing budgets, and with Microsoft Office, donor software (Abila, Raisers’ Edge, etc.) is essential.

Direct Reports

• Fundraising Program Staff

OSHA Status

Category III—Low Risk Position

Generally works in an office environment with no exposure to bloodborne pathogens

Physical requirements

Physical Demands: Requires walking, bending, sitting, standing, writing, reading, telephone use, data input into computer, pulling medical records, Mental Demands: Ability to cope with continual changing priorities under potentially stressful conditions. Manual Dexterity Required:  Ability to use a keyboard, telephone.

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.