Administrative Assistant II

The Fairfax County Health Department is a progressive public health leader serving 1.2 million residents from diverse ethnic, cultural and economic backgrounds. With more than 100 years of leadership in the field, we are committed to promoting population health, protecting public health and the environment, and ensuring residents' equitable access to health services and information.

This position works as a dynamic, highly motivated individual as a member of our Health Services Clinical Team. Working with an administrative team, processes clients into various health clinics based on services provided and requested. Resolves problems quickly and efficiently and maintains excellent working relationships. Must possess excellent verbal and written communication skills and attention to detail. Manages time sensitive tasks and has the ability to work independently. Under supervision, provides day to day administrative support to the assigned District Clinic Office. Greets and registers clients, promptly answers incoming telephone calls, and responds to client inquiries and requests for information. Accurately enters data and information into appropriate databases, schedules appointments, files and processes/distributes mail accordingly. Works with other clinic administrative support team and performs other general office duties.

Note: The assigned functional areas for this position include general administrative assistance, receptionist/public contact, and/or records management.(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Knowledge
Knowledge of a variety of standard office procedures;
Knowledge of specific unit terminology;
Knowledge of work done in related departments.

Communication
Ability to read and comprehend relevant documents.

Information Abilities
Ability to process and integrate simple data.

Interpersonal Abilities
Ability to establish and maintain effective working relationships with both external
and internal contacts.

Word Processing/Typing
Basic skills in the use of Microsoft Word.

PC Skills
Basic skills in the use of applicable Microsoft software.MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:  
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")    

Any combination of education, experience and training equivalent to high school graduation and one year of experience providing administrative support in the assigned functional area(s).

CERTIFICATES AND LICENSES REQUIRED:
Valid driver's license

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, child protective services check, sanction screenings, and driving record check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:

• At least two years of experience providing administrative support in a high-volume health care setting such as a health department, hospital or other medical facility.
• At least two years of experience with medical billing, database maintenance, filing systems and scheduling.
• High level of integrity and discretion in handling confidential information.
• At least two years of front-line customer service experience with excellent communication skills with the ability to interact in a friendly, service-oriented and professional manner with internal and external customers.
• Able to successfully work independently and in a team environment, be proactive, exercise good judgment, and use critical thinking skills.
• Highly organized, demonstrates exceptional interpersonal skills and ability to effectively communicate, both orally and in writing. Must have the ability to manage multiple tasks simultaneously.
• Proficiency in the use of Microsoft Office
• Experience with Medicaid billing utilizing Medical Portal and Harmony/Avatar Systems.
• Experience effectively communicating with diverse bilingual/multi-lingual populations.
• Bilingual or multilingual in English and another language.

PHYSICAL REQUIREMENTS:
Ability to drive a vehicle. Ability to operate keyboard driven equipment. Employee is required to walk, stand, sit, bend, kneel, climb stairs and carry equipment up to 25 pounds in weight as required for the position. Position frequently communicates and must be able to exchange accurate information with others verbally and in writing. Uses hands to grasp, handle or feel. Visual acuity is required to read data on a computer monitor. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov EEO/AA/TTY.

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Salary : $40,419 - $67,367