Front Desk Agent/Night Auditor

Fairfield by Marriot
Plainville, CT Full Time | Part Time
POSTED ON 5/17/2024
  • Maintain complete knowledge of all aspects of the hotel, including, however not limited to, features and services provided and their hours of operation, room types, layout, appointments and location, daily group/VIP activities
  • Perform duties and projects as assigned including guest room tours, concierge services, special guests requests
  • Assist guest with information regarding hotel facilities and local attractions
  • Registers and assigns rooms to guests
  • Issues room keys to guests and gives instructions to bell persons or directly to guests as appropriate
  • Keeps records of room availability and guest accounts
  • Computes bill, collects payments and makes change for guests
  • Makes, confirms and cancels reservations for guests
  • Posts all charges as necessary to guests’ accounts
  • Handles or routes guest problems to appropriate departments

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Hotel experience: 1 year (Preferred)

Work Location: In person

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